Enrollment Coordinator (Full Time) Position Available In East Baton Rouge, Louisiana

Enrollment Coordinator (Full Time) Louisiana State University – 4.1

Baton Rouge, LA Job Details Full-time Estimated:

$29.8K – $40.6K a year 2 days ago Benefits Paid holidays Dental insurance Flexible spending account Vision insurance Employee discount Qualifications Sales Customer service High school diploma or GED Recruiting Computer skills 1 year Communication skills Entry level Full Job Description All Job Postings will close at 12:01a.m. CST (1:01a.m. EST) on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application progress will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.

Job Posting Title:

Enrollment Coordinator (Full Time)

Position Type:

Professional /

Unclassified Department:

LSUAM Online – Online Student Recruitment – Enrollment Team (Indica Mosley (00070657))

Work Location:

Louisiana Emerging Technologies Center Pay Grade:

Professional Hourly Job Description:

The Enrollment Coordinator reports to the Online Coordinator Team Manager. This position is critical in the recruitment process for prospective online students, serving as the first point-of-contact for learners interested in fully online degree programs. The Enrollment Coordinator must possess a naturally enthusiastic and positive attitude, great communication skills, strong computer skills, the ability to multitask in a fast paced, contact center type environment, work effectively in team environment and independently, and accept and provide effective feedback to ensure all prospective students receive world class customer service.

Job Responsibilities:

Works in fast paced, contact center type environment as the first point-of-contact for prospective students, accepting inbound calls promptly and making outbound calls in a professional and courteous manner. Asks questions and actively listen to prospective students to ensure world class customer service. 40% Warm transfer and/or schedule appointments electronically with Enrollment Concierge team, collect and input accurate and detailed information into CRM to avoid errors and ensure positive customer relations, utilize all required systems and software, ensure proper database management. 20% Maintains daily/weekly performance expectations provided by leadership in order to meet weekly/monthly benchmarks and overall individual and team goals. 20% Demonstrates strong telephone and email communication and etiquette. Maintains composure during moments of stress and maintains a helpful disposition at all times. Communicates barriers and needs to manager to ensure proper support, resources, and training is provided. 10% Participates in continual professional development, working to ensure high levels of customer service excellence. 5% Other duties as assigned. 5%

Additional Requirements:

Operation Essential Personnel – This position may be asked to work during an official closure, but who is otherwise not required to report to the physical campus during a closure and whose absence does not present a risk to the safety, resources, and well-being of the campus per

FASOP HR-01.

Additional Information:

Work nights/weekends especially during peak seasons.

Minimum Qualifications:

High School Diploma with 1 year of experience

Preferred Qualifications:

Some experience in recruitment, sales, support, customer service or related field.

Additional Job Description:

Special Instructions:

“Please provide a cover letter, resume, (3) professional references, and transcripts. Official transcripts are required prior to hire. For questions or concerns regarding the status of your application or salary ranges, please contact Benjamin Dezendorf at

Posting Date:

May 23, 2025 Closing Date (Open Until Filled if No Date Specified):

Additional Position Information:

Background Check – An offer of employment is contingent on a satisfactory pre-employment background check. Benefits – LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more! Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement. Essential Position (Y/N): LSU is an Equal Opportunity Employer.

HCM Contact Information:

For questions or concerns related to updating your application with attachments (e.g., resumes,

RS:

17 documents), date of birth, or reactivating applications, please contact the LSU Human Resources Management Office at 225-578-8200 or email . For questions or concerns regarding the status of your application or salary ranges, please contact the department using the information provided in the Special Instructions section of this job posting.