PCA Agency Field Supervisor Position Available In Jefferson, Louisiana

PCA Agency Field Supervisor Amazing Love N Care PCA Services Marrero, LA Job Details Full-time Up to $15 an hour 8 hours ago Qualifications Some college Microsoft Excel Management Customer service Mid-level Microsoft Office High school diploma or GED Home care Computer skills PCA Leadership Communication skills Home & community care Full Job Description The Field Supervisor is responsible for all areas concerning Caregivers, DSW’s and field personnel. They are responsible for scheduling caregiver shifts, training of new hires, in field training, conducting home assessments, home visits, perform service evaluations, etc. This individual reports directly to the Administrator/Owner and works side by side with the Office Manager/Care Coordinator.

Qualifications:

• H.S. Diploma or GED, some college and/or 3-5 years of related experience and/or training preferred.
• Experience in home care, HCBS rules and regulations and knowledge of the healthcare industry preferred.
• Previous management experience.
• Prior scheduling experience preferred.
• Requires proficiency in computer skills including but not limited to MS Office, MS Excel and
• Scheduling program.
• Must possess and demonstrate excellent verbal and written communication, leadership and organizational skills and customer service techniques.
• Must perform and manage multiple responsibilities concurrently and work well under pressure.

Responsibilities:

• Initiate hiring process for and interview caregivers, upon receipt of application.
• Orient and train caregivers and maintain current caregiver files in accordance with policies and procedures.
• Record employee information such as attendance, performance reviews, evaluations, and termination date and reason.
• Visit prospective clients/clients after referrals are made to introduce our organization (as needed).
• Schedule shifts by matching caregiver qualifications and availability to client’s needs.
• Supervise caregivers and complete performance appraisals for caregivers at specified intervals.
• Assist with employment decisions, including hiring and termination.
• Understand and adhere to established policies and procedures.
• Perform initial and ongoing in-home evaluation, caregiver introductions and supervision of services.
• Complete appropriate visit records in a timely manner and handle coordination of care for client services.
• Report changes in client condition to agency employees involved in client’s care.
• May be required to take calls after hours and weekends to handle emergencies, scheduling issues, and client referrals and intakes.
• May perform continuing and on-going caregiver training.
• Participate in quality assurance reviews and evaluations of the agency’s services.

Job Type:

Full-time Pay:

Up to $15.00 per hour Expected hours: 35

• 40 per week

Schedule:

8 hour shift Monday to

Friday Work Location:

In person