Customer Service Administrator Position Available In Orleans, Louisiana

Customer Service Administrator Acadian Medical Consultants New Orleans, LA Job Details Full-time From $19.50 an hour 21 hours ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance Qualifications Microsoft Powerpoint Microsoft Word CRM software Microsoft Excel Microsoft Outlook Customer service English Microsoft Office Administrative experience Driver’s License QuickBooks Online Data entry Phone etiquette 2 years Communication skills Entry level Full Job Description Customer Service Administrator We’re looking for a friendly, detail-oriented, and highly motivated Customer Service Administrator to join our team at Acadian Medical. If you’re passionate about delivering exceptional service, keeping things organized in a fast-paced environment, and being the go-to person for both customers and teammates, we’d love to meet you. In this role, you’ll manage multiple email accounts and coordinate with customers and vendors to ensure smooth, efficient communication. We value team members who are adaptable, proactive, and eager to improve how we do things every day.

Who You Are:

• A proactive communicator who enjoys helping people
• Reliable, punctual and trustworthy
• Organized, tech-savvy, and attentive to detail
• Comfortable juggling multiple tasks and emails with grace
• A natural problem-solver with a positive attitude What You’ll Do –

Customer Support:

• Manage phone lines: answer calls, direct inquiries, and relay messages professionally

Emails:

respond to inquiries, confirm orders, provide order statuses, tracking information, and ETAs

• Support quote requests and order updates for our consulting and sales teams
• Prepare and distribute correspondence such as memos, letters, and forms
• Assist with special projects and reporting tasks
• Maintain and update customer information in our CRM system
• Generate and track open estimates, commission reports, and monthly sales summaries
• Analyze customer data and trends to support service improvements What You’ll Do –

Administrative Support:

• Keep digital records and customer documentation organized and accessible
• Coordinate with vendors and internal teams to resolve customer issues
• Help manage office supplies, incoming/outgoing mail, and basic office functions
• Provide hands-on support to the sales team and general office operations
• Support AR and AP functions as needed (paying bills, making deposits, etc)
• Possess a strong knowledge and ability to communicate with maturity, a sense of urgency, and self-direction
• Strong organizational, problem solving and administrative skills
• Tech savvy and proficient in MS Word, Excel, PowerPoint, Outlook, Teams, and CRM Software
• Exceptional oral and written communication skills
• Excellent individual and group presentation skills
• Ability to multi-task and work with minimal support
• Analytical and critical thinker
• A valid driver’s license, insurance, and clean driving record are required

What We Offer:

Full-Time Position:

Monday to Friday.

Benefits:

Paid time off, annual sick time, and holiday pay.

Healthcare:

Medical, Dental, and Vision Required:

• Background Check

Pre-employment Drug Screen Job Type:

Full-time Pay:

From $19.50 per hour Expected hours: 40 per week

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Shift:

8 hour shift

Work Location:

In person