Authorization Coordinator Position Available In Middlesex, Massachusetts

Job Description:

Authorization Coordinator Summary The Authorization Coordinator is responsible for the daily functionand maintenance of the OTA¿s speech, physical and occupationaltherapy client authorizations including CTP¿s, private pay andinsurance reimbursed contracts and agreements. This position alsoprovides back up administrative support to the front deskreceptionists and to the directors and therapists in the dischargeof their duties by performing clerical tasks and providing officecoverage answering phones, taking and distributing messages, andgreeting clients. Occasionally, this position will have to assistin the operation of group therapy or training events.

Responsibilities:

Authorizations – CTP¿s, Private Contracts, Insurance Clients 1)Maintains up to date database of OTA¿s CTP, private pay andinsurance contracts, agreements and clients. 2)Updates Caretracker database as needed. 3)Charges and invoices CTP clients at appropriate monthly billingdates. 4)Meets with new CTP clients to review the terms and conditions /policies of their CTP agreement. 5)Sends out renewal / extension CTP contracts to clients. 6)Maintains tracking system for past due CTP clients and contactsclients to make payments when check is overdue or automatic chargedoes not go through. Reports status of past due accounts toAdministrative Director. 7)Submits monthly reports to Administrative Director on status ofpast due accounts and past due CTP paperwork. 8)Collects past due CTP paperwork from clients. 9)Ensures all insurance authorizations are current by running theauthorization report with insurance carriers so that OTA billingfor services is not rejected. 10) 11)Invoices all client evaluations working with ClientCoordinator. Front Desk Back-up Coverage 1)Coverage of front desk at various times to cover during absencesand other gaps in receptionist coverage like during mailpick-up/delivery. Back-up throughout the day when many demandsoccurring. 2)Second backup to phone lines when front desk receptionist andfront desk assistant not available. 3)Organizing substitution coverage and cancellation notificationsfor therapists who call in sick. 4)Assist with scheduling make-ups; in particular for vacations orother block make-up scheduling. 5)Availability to cover the front desk on up to one Saturday permonth. 6)Calls on inclement weather to staff, therapists and clients. Billing Back-up Coverage 1)Complete Back-up throughout the day when many demandsoccurring. 2)Second backup to phone lines when front desk receptionist andfront desk assistant not available. Other Responsibilities 1)Review therapists¿ daily schedule for sign-out and billing.

Review therapists¿ email notices for special circumstances on theirschedule and timesheet. 2)Maintain the discharge log to ensure that the discharge processis ongoing and current. 3)Complete account reconciliation when a CTP client discharges. 4)Answer client questions regarding our policies before signingthem and throughout the time they are receiving services. 5)Collection of client documentation as necessary. 6)Refer problems and trends to the Clinical Director for furtherattention. Therapeutic Groups 1)Handle all intakes for all groups in conjunction with ClinicalDirector. 2)Coordinate on group times, staffing, openings, etc. with groupleaders. 3)Coordinate on changes in groups, enrollment numbers, and staffschedules with Client Coordinator and Clinical Director to assurethat all staff production requirements are met. 4)Daily/weekly updates prior to summer and fall scheduling to allinvolved in groups on status of group membership Requirements

• Excellent organizational and communication skills
• Proactive approach to problem solving
• Detailed oriented with strong computer skills
• Punctual and committed approach to work
• Excellent people skills
• Ability to multi task in a fast paced environment
• Strong sense of the vision and mission of the clinic and theability to communicate this to all
• Bachelors Degree or in lieu of degree experience commensuratewith the job description