Service Coordinator Position Available In Suffolk, Massachusetts

Service Coordinator L.C. Anderson Inc – 1.0 Brighton, MA Job Details Full-time $28 – $32 an hour 19 hours ago Benefits Health insurance Dental insurance Flexible spending account Paid time off Employee assistance program 401(k) matching Retirement plan Qualifications Customer service Handling customer inquiries Purchase order management 1 year Critical thinking Communication skills Entry level Full Job Description Who you are:

• You are dependable and enjoy collaborating with a team
• You are a problem solver with grit
• You have a deeply held belief to do the right thing for your team and your clients
• You are dedicated to follow-through
• You have a Customer Service attitude What skills and experiences you have:
• Ticketing in work-order system
• Time-sensitive customer service
• Critical thinking, listening and note-taking
• Managing a positive attitude in a high call volume environment
• Team & Customer-oriented interpersonal communication How your skills & experience will be applied: Indispensable Customer Relationship Manager
• Ensure customer retention by building a relationship with reliable service, excellent interpersonal and written communication. Maintain Field Technician Schedules
• Utilize internal software to reflect current and future assignments
• Create Purchase Orders for material, equipment, parts and subcontractors,
• Monitor process to ensure all are received/in place prior to start of job. Manage Job Reports
• Ensure job reports are reviewed, proper internal processes are followed and sent to customers in a timely manner Where you’ll be working:
• LC Anderson’s Service Coordinators are in an open workstation environment in our Brighton office, Monday through Friday.

Our hours of operation are 7am – 4:30pm, your shift will be 8 hours plus flexibility for overtime during peak seasons. The team collaborates with one another as well as other departments in a friendly, supportive, engaging atmosphere with business-casual attire.

When do we need you:

• We are hiring now!

Please send a resume with brief description of why this job description appeals to you to

Job Type:

Full-time Pay:

$28.00 – $32.00 per hour Expected hours: 40 per week

Benefits:

401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Paid time off Retirement plan

Schedule:

8 hour shift

Experience:

process follow through: 1 year (Required) Ability to

Commute:

Brighton, MA 02135 (Required) Ability to

Relocate:

Brighton, MA 02135: Relocate before starting work (Required)

Work Location:

In person