Parts & Service Director Position Available In Waldo, Maine

Parts & Service Director 4.1 4.1 out of 5 stars Belfast, ME 04915 Join Our Team as a Service Department Manager!

Location:

Belfast, ME Job Type:

Full-Time Compensation:

Competitive Salary + Bonus Potential + Full Benefits Are you a driven leader with a passion for customer service, a knack for problem-solving, and a deep understanding of service operations? Do you thrive in fast-paced environments where every day brings new challenges and opportunities to shine? We’re looking for a Service Department Manager who’s ready to lead from the front, inspire a dedicated team, and deliver top-tier service to our valued customers. If you have a sharp eye for detail, a strong sales mindset, and experience managing in the automotive or service industry—this is your next big move.

What You’ll Do:

Lead, coach, and support our service team to meet department goals and exceed customer expectations. Own the customer experience from start to finish—handling interactions, resolving issues, and creating loyal brand advocates.

Drive performance:

delegate tasks, monitor project timelines, and ensure daily operations run like a well-oiled machine. Optimize our service desk for efficiency, productivity, and best-in-class support. Analyze trends and customer feedback to identify service improvements and reduce recurring issues. Build and maintain strong relationships with third-party vendors, manufacturers, and internal sales partners. Oversee administrative tasks like inventory tracking, invoice management, and order processing. Stay ahead of industry trends, regulations, and technologies to ensure we’re always a step ahead.

What We’re Looking For:

Bachelor’s degree in Business, Administration, or related field — or equivalent hands-on automotive/service management experience. Proven track record in team leadership, service operations, and customer relationship management. Strong sales instincts with a people-first approach to service and communication. Tech-savvy and highly organized, with the ability to juggle multiple priorities. Creative problem-solver with the ability to stay cool under pressure. Valid driver’s license required. Why Join Us? Work in a supportive and fast-paced environment that values your input. Build your career with a company that invests in your growth. Competitive pay, performance-based bonuses, and full benefits package. Be part of a team that’s passionate about excellence and innovation. Ready to take the driver’s seat in your career? and let’s create a standout service experience—together.