Aisles Online Service Manager Position Available In Buchanan, Missouri
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Job Description
Salary Not Available Aisles Online Service Manager
Hy-Vee, Inc
Location:
Saint Joseph, MO – 64501
Positions available: 1
Job #: R188564
Source:
Hy-Vee, Inc
Posted:
6/16/2025
Web Site:
www.hy-vee.com
Job Type:
Part Time (Less than 30 Hours) Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window.
Work Onsite
Full Time Schedule
Part Time
Job Description Help for Job Description. Opens a new window. Job Description Help for Job Description. Opens a new window.
Job Title:
Aisles Online Service Manager Department:
Aisles Online FLSA:
Non-Exempt General Function:
Assists in managing overall daily center operations and directs labor. Core Competencies
- Partnerships
- Growth mindset
- Results oriented
- Customer focused
Professionalism Reporting Relations:
Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, E-Commerce and Health Wellness Home, Aisles Online Department Manager Positions that Report to you:
Aisles Online Employees Primary Responsibilities and Duties:
- Adheres to company policies and store guidelines.
- Reports to work when scheduled and on time.
- Answers the telephone promptly when called upon and provides friendly, helpful service to customers who call including taking customers’ orders.
- Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
- Provides prompt efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important person.
- Smiles and greets employees in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the center.
- Makes an effort to learn customers’ names and to address them by name whenever possible.
- Assists in customer relations and handles customer complaints as needed.
- Supervises and directs the work of all employees.
- Organizes and plans labor usage for efficiency and cost control.
- Maintains in-house quality control including cleaning, handling of equipment and merchandise.
- Communicates with supervisors regarding labor needs, receiving, storage, rotation and delivery issues.
- Responds to questions and issues from employees and customers.
- Attends and participates in meetings.
- Maintains employee records and documents employee interactions.
Secondary Duties and Responsibilities:
- Performs other job related duties and special projects as required.
- Trains new employees.
- Completes employee performance reviews and participates in productivity reviews.
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Knowledge, Skills, Abilities, and Worker Characteristics:
- Must have the ability to use logical or scientific thinking to solve problems and with several abstract and concrete variables.
- Must have the ability to do arithmetic, Algebraic and Geometric calculations.
Education & Experience:
- High school graduate or equivalent education preferred.
- 6-months to 1-year similar or related job experience preferred. Supervisory Responsibilities (Direct Reports):
- Responsible for instructing, assigning work, reviewing work, planning work of others, maintaining standards, coordinating activities, allocating personnel and acting on employee problems.
- Has authority to recommend employee disciplinary action.
Physical Requirements:
- Must be physically able to exert up to 50 pounds of force occasionally; exert up to 20 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects.
- Must be able to be on feet (standing and walking) for 6-8 hours a day.
- Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
- Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Working Conditions:
This is a fast paced work environment and will require some pressure to meet deadlines. This position involv Help for Employer Information. Opens a new window.