Find & Apply For Customer Service Manager Jobs In Jackson, Mississippi
Customer Service Manager jobs in Jackson, Mississippi involve overseeing customer service operations, resolving escalated issues, training staff, and ensuring customer satisfaction. Responsibilities include developing and implementing customer service policies, analyzing data to improve processes, and leading a team to deliver exceptional service. Strong communication and leadership skills are essential. Below you can find different Customer Service Manager positions in Jackson, Mississippi.
Jobs in Jackson
Browse jobs from a variety of sources below, sorted with the most recently published, nearest to the top. Click the title to view more information and apply online.
Latest Jobs in Jackson
Salary Information & Job Trends In this Region
Customer Service Managers in Jackson, Mississippi, play a crucial role in maintaining client satisfaction and managing service teams. - Entry-level Customer Service Representative salaries range from $28,000 to $35,000 per year - Mid-career Customer Service Manager salaries range from $40,000 to $55,000 per year - Senior Customer Experience Director salaries range from $65,000 to $90,000 per year The role of the Customer Service Manager in Jackson has roots in the city’s history as a commercial and logistic hub in the South, fostering a need for effective customer relations to support local businesses. Over the years, the position has evolved from basic client interaction tasks to encompass broader responsibilities such as team leadership, strategic planning, and data-driven customer satisfaction analysis. Today, trends in the field include the adoption of CRM software, a focus on multi-channel support, and an increasing importance placed on customer feedback in shaping business strategies.
