Customer Service Coordinator Position Available In Rankin, Mississippi
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Job Description
Customer Service Coordinator
Job ID:
28057
Job Category:
Administrative Non Clinical Support
Work Type:
PRN
Work Schedule:
Rotating
Department:
BMG Central MS
Facility:
BMG Central MS
Location:
Richland, MS
Overview
Summary
Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. Maintains accurate and timely billing information, processes appointments, and daily reconciles charge and payment entries and bank deposit. Incumbents are subject to overtime and callback as required. Performs other duties as assigned.
Responsibilities
Completes daily front office operations through excellentanizational and time management skills.
Greets and assists patient/visitors in the check in/out process in a professional andpassionate manner.
Knowledgeable of all policies and procedures and ads to all applicable policies and procedures.
Demonstratespliance with all revenue cycle responsibilities.
Requirements, Preferences and Experience
Education
Preferred:
Associate’s Degree
Minimum:
High School Diploma. Skill inmunicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties.
Experience
Preferred:
Experience in clinical office work and/or general cashier work. Knowledge of medical terminology preferred.
Minimum:
None
Special Skills
Preferred:
Experience with EMR and Clinical Trial Management System.
Minimum:
Computer skills to include MS Work, Excellentanizational skills. Detail oriented.
About Baptist Memorial Health Care
At Baptist, we owe our success to our colleagues, who have both technical expertise and apassionate attitude. Every day they carry out Christ’s three-fold ministry—healing, preaching and teaching. And, we reward their efforts withpensation and benefits packages that are highlypetitive in the Mid-South health caremunity. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit planspared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey.
At Baptist, We Offer:
Competitive salaries
Paid vacation/time off
Continuing education opportunities
Generous retirement plan
Health insurance, including dental and vision
Sick leave
Service awards
Free parking
Short-term disability
Life insurance
Health care and dependent care spending accounts
Education assistance/continuing education
Employee referral program
Job Summary:
Position:
11565 – Coordinator-Customer Service
Facility:
BMG – Richland Family Medicine
Department:
MG JS PC
Richland
Category:
Administrative Non Clinical Support
Type:
Non Clinical
Work Type:
PRN
Work Schedule:
Rotating
Location:
US:
MS:
Richland
Located in the Jackson, MS metro area
