Coordinator-Customer Service Union County Peri-Op clinic Position Available In Union, Mississippi

Coordinator-Customer Service Union County Peri-Op clinic

Job ID:

31748

Job Category:

Administrative Non Clinical Support

Work Type:

Full Time

Work Schedule:

Days

Department:

BMG Northern MS

Facility:

BMG Clinics

Location:

New Albany, MS
Overview

Coordinator-Customer Service Job Code:

20070 FLSA Status

Job Family:

ADMIN SUPPORT

Job Description Title:

Coordinator-Customer Service
Job Summary
Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. Maintains accurate and timely billing information, processes appointments, and daily reconciles charge and payment entries and bank deposit. Incumbents are subject to overtime and callback as required. Performs other duties as assigned.
Job Responsibilities
Verifies insurance,municates regularly with carriers and other regulatory agencies for reimbursement purposes.
Performs daily and monthly close out procedures for internal controls and cash balancing.
Maintains working knowledge of insurance co-pays and deductible, and workman’spensation protocols to ensure accurate andpliant billing information.
Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbalmunication.
Possessesprehensive knowledge of corporate policies and procedures as they relate to clinic operations.
Answers telephones, takes and directs messages on a timely basis according to the direction and location appropriate to maintain continuous work flow.
Maintains ananized and efficient work environment by keeping files and records neat and orderly to promote a smooth work flow and to ensure confidentiality.
Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate.
Carries out all other duties assigned by the Clinic Manager in a timely manner.
Completes assigned goals.
Specifications
Experience

Description Minimum Required:

One year’s current experience with insurance billing and/or medical collection and medical terminology.
Preferred/Desired
Education

Description Minimum Required:

Skill inmunicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties.

Preferred/Desired:

Collegiate or medical tradepletion. Associates Degree
Training
Description Minimum Required Preferred/Desired
Special Skills

Description Minimum Required:

Type 30 wpm, 10 key experience, Excellent customer relations skills. Basic knowledge of Windows applications. Current knowledge of medical terminology.

Preferred/Desired:

Proficient with 10-key.
Licensure

Description:

None
Minimum Required Preferred/Desired
ing Relationships
Does this position formally supervise employees? If set to YES, then this position has the authority (delegated) to hire, terminate, discipline, promote or effectively rmend such to manager.
ing

Relationships:

No
Work Environment
Functional Demands
Label Short Description Full Description
Sedentary Very light energy level Lift 10lbs. box overhead. Lift and carry 15lbs. Push/pull 20lbs. cart
Light Moderate energy level Lift and carry 25-35lbs. Push/pull 50-100lbs. (ie. empty bed, stretcher)
Medium High energy level Lift and carry 40-50lbs. Push/pull +

• 150-200lbs.

(Patient on bed, stretcher) Lateral transfer 150-200lbs. (ie. Patient)
Heavy Very high energy level Lift over 50lbs. Carry 80lbs. a distance of 30 feet. Push/pull > 200lbs. (ie. Patient on bed, stretcher). Lateral transfer or max assist sit to stand transfer.

Functional Demands Rating:

Sedentary
Activity Level Throughout Workday
Physical Activity Requirements

• Sitting:

  Continuous
  Physical Activity Requirements

• Standing:

  Occasional
  Physical Activity Requirements

• Walking:

  Occasional
  Physical Activity Requirements

• Climbing (e.g., stairs or ladders)
  Physical Activity Requirements
• Carry objects: Occasional
  Physical Activity Requirements

• Push/Pull:

  Occasional
  Physical Activity Requirements

• Twisting:

  Occasional
  Physical Activity Requirements

• Bending:

  Occasional
  Physical Activity Requirements

• Reaching Forward:

  Occasional
  Physical Activity Requirements

• Reaching Overhead:

  Occasional
  Physical Activity Requirements

• Squat/Kneel/Crawl:

  Occasional
  Physical Activity Requirements

• Wrist position deviation: Frequent
  Physical Activity Requirements
• Pinching/fine motor activities: Frequent
  Physical Activity Requirements
• Keyboard use/repetitive motion: Continuous
  Physical Activity Requirements
• Taste or smell
  Physical Activity Requirements
• Talk or hear
  Sensory Requirements

Color Discrimination:

Yes Near Vision:

Accurate

Far Vision:

Accurate

Depth Perception:

Hearing:

Environmental Requirements

• Blood-Borne Pathogens:

  Not Anticipated
  Environmental Requirements

• Chemical:

  Not Anticipated
  Environmental Requirements

• Airborne Communicable Diseases:

  Not Anticipated
  Environmental Requirements

• Extreme Temperatures:

  Not Anticipated
  Environmental Requirements

• Radiation:

  Not Anticipated
  Environmental Requirements

• Uneven Surfaces or Elevations:

  Not Anticipated
  Environmental Requirements

• Extreme Noise Levels:

  Not Anticipated
  Environmental Requirements

• Dust/Particular Matter:

  Anticipated
  Environmental Requirements

• Other