Find & Apply For Customer Service Manager Jobs In North Carolina
Customer Service Managers in North Carolina oversee team operations, handle customer inquiries, and resolve issues to ensure satisfaction. They train staff, manage budgets, and report to higher management. These roles require strong leadership and communication skills. Experience in customer service and management is often necessary. Below you can find different Customer Service Manager positions in North Carolina.
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Alamance
Brunswick
Buncombe
Burke
Cabarrus
Carteret
Catawba
Cleveland
Columbus
Craven
Cumberland
Durham
Edgecombe
Forsyth
Franklin
Gaston
Granville
Guilford
Harnett
Haywood
Henderson
Iredell
Johnston
Lincoln
McDowell
Mecklenburg
Nash
New Hanover
Onslow
Orange
Pitt
Randolph
Robeson
Rockingham
Rowan
Rutherford
Scotland
Stanly
Stokes
Surry
Union
Vance
Wake
Watauga
Wayne
Wilson
Yadkin
Latest Jobs
Explore exciting opportunities in the Customer Service Manager job market in North Carolina. Find your next career move with the latest job listings below.
North Carolina Customer Service Manager Industry Trends & Salary Information
Customer Service Managers in North Carolina oversee customer service operations to ensure customer satisfaction and retention. - Entry-level Customer Service Representative salaries range from $30,000 to $40,000 per year - Mid-career Customer Service Supervisor salaries range from $40,000 to $55,000 per year - Senior-level Customer Service Manager salaries range from $55,000 to $75,000 per year The role of Customer Service Managers in North Carolina has a rich history dating back to the early days of commerce in the state. As businesses grew, the need for dedicated customer service professionals became apparent, leading to the establishment of formal customer service departments. Over the years, the role of Customer Service Managers has evolved to encompass not only resolving customer issues but also proactively engaging with customers to improve their overall experience. Customer Service Managers now play a crucial role in shaping the reputation and success of a company in North Carolina. In recent years, trends in the field of customer service management in North Carolina have shifted towards a more holistic approach. This includes utilizing advanced technology for customer interactions, implementing data-driven strategies for personalized customer experiences, and focusing on building long-term relationships with customers. Customer Service Managers are also increasingly incorporating social media and online platforms to engage with customers and address their needs promptly. These trends reflect the changing landscape of customer service in North Carolina, where Customer Service Managers play a vital role in driving customer satisfaction and loyalty.
