Find & Apply For Customer Service Manager Jobs In Columbus, North Carolina
Customer Service Manager jobs in Columbus, North Carolina involve overseeing customer service operations, managing a team of representatives, resolving customer issues, and implementing strategies to improve customer satisfaction. Responsibilities include training staff, monitoring performance, and collaborating with other departments to ensure seamless service delivery. Below you can find different Customer Service Manager positions in Columbus, North Carolina.
Jobs in Columbus
Browse jobs from a variety of sources below, sorted with the most recently published, nearest to the top. Click the title to view more information and apply online.
Latest Jobs in Columbus
Salary Information & Job Trends In this Region
Customer Service Managers in Columbus, North Carolina ensure efficient service delivery and high levels of customer satisfaction. - Entry-level Customer Service Representative salaries range from $28,000 to $35,000 per year - Mid-career Customer Service Manager salaries range from $40,000 to $55,000 per year - Senior Customer Relations Director salaries range from $65,000 to $90,000 per year The role of Customer Service Manager in Columbus has its roots in the broader retail and service industries, which have been integral to the local economy for decades. Historically, these managers were responsible for overseeing in-person customer interactions in various settings. Over time, the position of Customer Service Manager in Columbus has evolved beyond traditional service duties. With the advent of digital communication and e-commerce, these professionals now also manage online customer interactions and integrate customer service with technology. Current trends in the field include a greater emphasis on data-driven customer service strategies, the use of AI for customer interaction, and a focus on creating a seamless omnichannel experience that enhances customer satisfaction and loyalty.
