Find & Apply For Customer Service Manager Jobs In Franklin, North Carolina
Customer Service Manager jobs in Franklin, North Carolina involve overseeing customer service operations, resolving issues, and implementing strategies to improve customer satisfaction. Responsibilities include training staff, analyzing feedback, and ensuring service standards are met. Candidates should have strong communication and problem-solving skills. Experience in a similar role is preferred. Below you can find different Customer Service Manager positions in Franklin, North Carolina.
Jobs in Franklin
Browse jobs from a variety of sources below, sorted with the most recently published, nearest to the top. Click the title to view more information and apply online.
Latest Jobs in Franklin
Salary Information & Job Trends In this Region
The Customer Service Manager in Franklin, North Carolina plays a vital role in maintaining client satisfaction and managing a team of service representatives. - Entry-level Customer Service Representative salaries range from $28,000 to $35,000 per year - Mid-career Customer Service Manager salaries range from $40,000 to $55,000 per year - Senior Customer Service Director salaries range from $60,000 to $80,000 per year Historically, the position of Customer Service Manager in Franklin has been essential in bridging the gap between the company and its clientele, ensuring that the customer's voice is always heard and acted upon effectively. Over the years, the role of the Customer Service Manager in Franklin has evolved from merely handling complaints to playing a crucial part in customer retention and the strategic planning of business operations, adapting to new communication technologies and methodologies. Recent trends in customer service management in Franklin reflect a greater emphasis on using analytics to improve service quality, the incorporation of CRM systems, and a focus on creating a more personalized experience for customers to foster loyalty and satisfaction.
