General Manager Position Available In Guilford, North Carolina

Job Description:

Founded in 2020, Pink’s was born out of the desire to bringdignity back to the blue collar service industry. We’re here tochange the narrative by delivering world-class service,reliability, and trust-ensuring that every interaction reflects our

Brand Promise:

“The Best Houseguest Ever.”We are seeking a GeneralManager to lead our operations in Greater Greensboro, withopportunities to make an impact across the Triad as we grow. If youthrive in a fast-paced, customer-focused environment and have apassion for leadership, sales, and delivering exceptional service,we’d love to meet you!

Role OverviewThe General Manager (GM) plays apivotal role within our organization, serving as both the culturecarrier and the face of window cleaning in our community. The GM isresponsible for a wide range of duties, including team leadershipand management, client communication, sales, job scheduling, andensuring the highest standards of service quality and customersatisfaction

Key Responsibilities Leadership and Culture:

Champion company culture, ensuringquality service and an exceptional customer experience.

Sales:

Convert leads into customers, and drive revenue growththrough strategic client interactions.

Team Management:

Lead recruitment, hiring, and laborscheduling, fostering a high-performing team through coaching,feedback, and development.

Client Communication:

Manage all client communications throughphone, email, and text, ensuring quick, professional, and effectiveresponses.

Customer Relationships:

Build and nurture lasting relationshipswith homeowners, restaurant managers, and local businessowners.

Quoting and Inspections:

Provide accurate quotes and conductproperty inspections with potential clients to assess serviceneeds.

Scheduling and Routing:

Oversee job scheduling, ensuringefficient routing and timely service delivery for all clients.

Quality Assurance:

Follow up with clients post-service toensure satisfaction, resolve concerns, and maintain serviceexcellence.

Brand Representation:

Carry merchandise kits (towels, hats,socks, shoe booties, thank you cards) for touch-ups, gifts, andprofessional presentation.

Inventory Management:

Monitor and manage inventory, ensuringthat necessary supplies (soap, towels, equipment) are fully stockedand organized.

Safety Compliance:

Ensure adherence to all safety protocols andcompliance standards in field operations.

Skills and Qualifications Sales and Leadership:

Proven experience in sales andleadership, demonstrating the ability to drive performance andmanage a team.

Customer Service:

Strong commitment to exceptional customerservice and responsiveness.

Communication:

Excellent communication skills, with an emphasison quick and clear responses.

Organizational Skills:

Ability to manage multiple tasksefficiently, with strong attention to detail.

Problem-Solving:

Strong problem-solving skills and the abilityto handle client concerns effectively.

Self-Motivated:

Ability to learn and work independently in afast-paced environment.

Additional Requirements Uniform:

The GM is required to wear the company uniform at alltimes while representing the company.

Flexibility:

Ability to adapt to changing schedules and jobdemands.

Community Engagement:

Active involvement in the local communityto promote the company’s services.

Compensation$70,000 – $110,000(Base + Commission)This role is essential to our company’s success,ensuring that we deliver outstanding service and maintain a strongpresence in the community. If you are a dedicated and dynamicprofessional with a passion for excellence, we encourage you toapply. #J-18808-Ljbffr