Regional Sales Support Position Available In Guilford, North Carolina

Regional Sales Support The Erosion Company – 2.8

Greensboro, NC Job Details Estimated:

$40.4K – $50.2K a year 1 day ago Benefits On-the-job training Qualifications Microsoft Word Microsoft Excel Management Sales Customer service Microsoft Office Analysis skills Erosion control Team management Senior level Account management Full Job Description Regional Sales Support The Erosion Company Carolinas The Erosion Company is a leading provider of erosion control solutions, dedicated to preserving the environment while enabling sustainable development. Our innovative products and services help mitigate soil erosion, protect water resources, and promote ecological balance in construction, landscaping, agriculture, and other industries.

Job Description:

RSS’s are responsible for mentoring and motivating the TEC area sales managers to reinforce TEC’s commitment to meeting the highest level of customer service and quality.

Responsibilities:

Review regional activities/issues each week to meet customer’sneeds as efficiently and quickly as possible. Train and coachthe sales team members to optimize a timely and proactive response and solution as to align customer expectations withTEC’s responsibility to perform contracted work, both materials and instructions. Provide on-the-job training and feedback to improve TEC overall performance. Travel for this position would require up to 50%. Visit project sites daily to assess the quality of work and ensure customers’ needs are met. Review completed work and assure TEC has billed accurately. Understand and apply benchmarks related to TEC cost, materials, and job margins to continuously improve overall project results. Account management and customer service—Develop customer relationships with the area sales managers by understanding client expectations and specifications, responding to issues in a timely manner, and identifying solutions. Learn the erosion control requirements where TEC has engaged and advised clients on those standards. Business development – in cooperation with the sales team and members of management, assist in winning business with new customers and growing business with current customers. Meet with customers to solicit feedback on TEC’s performance. Serve as a point of contact for existing clients with new work in an accurate and timely manner. By participating in TEC training, external educational opportunities, and industry organizations, become experts in your field and offer that expertise to TEC’s clients. Monitor and evaluate Salesforce entries and customer assignments for the Region. Assist with maintaining and administering assigned metrics for CRM process and procedures.

Responsibilities:

Able to prioritize tasks and communicate information in a fast-paced environment Able to adapt and respond to changing deadlines Strong customer service/account management skills Strong team management skills Good aptitude for math and general analysis Comfortable with MS Office (Word, Excel, Outlook)

Qualifications:

5-10 years of “exterior” construction (grading, erosion control, landscaping, development) preferred Sakes and/or team management Demonstrated success in customer service/account management Join us in our mission to protect the environment and create a sustainable future. If you’re a strategic leader with a passion for sales excellence, we want to hear from you! TEC is an Equal Opportunity Employer/AA Employer M/F/V/D