Senior Principal, Real Estate Solutions Strategy Position Available In Guilford, North Carolina

Make an impact with the power of your ideas Cotality is no ordinary company. We’re the only holistic data, insights and workflow solutions provider for the property ecosystem-serving industries ranging from real estate to public policy to retail-and counting. Together, we’re making the complex more seamless, more unified and more resilient to whatever the future may hold. Cotality is committed to investing in the most talented employees providing them with career advancement opportunities, and supportive, visible, and trusted leadership. We foster a collaborative culture with work-life balance. At Cotality, you will be a part of an inclusive enterprise team that does impactful and meaningful work, shaping the future of the property industry and beyond.

Job Description:

Akey member of the Real Estate Solutions Senior Leadership Team, responsible foroverseeing the strategic planning process, and optimizing the customer experience across the matrix organization. Engage the Real Estate Senior Leadership team to ideate strategy and ensure execution to plan, reducing friction and pivoting based on attainment to goal and market conditions. Play an active role during the annual goal setting and playbook processes. Develop and maintain Balanced Scorecards to track performance, translating strategic goals into operational execution. Lead strategic initiatives, including market expansion, product adoption strategies, and customer engagement programs. Ensure strategic alignment across the matrix organization to drive growth and operational efficiency. Collaborate across sales, marketing, product, and support teams to enhance customer experience and optimize touchpoints. Ensure effectiveness in key processes, tools, and governance structures from the lens of the customer. Measure and report on a monthly, quarterly and annual basis the progress of process efficiencies across the matrix organization. Develop and manage Voice of the Customer (VoC) initiatives, ensuring continuous feedback loops for improvement.

Job Qualifications:

10+ years in relevant strategic or operational roles. Bachelor’s degree in Business, or related field. Experience in Proptech, Residential Real Estate Services, B2B SaaS, or Platform Marketplace companies. Familiar with B2B2C models, particularly selling to brokers who serve agents. Thrive with Cotality At Cotality, we offer more than just a job, we provide a benefits experience designed to support your whole self. From a flexible working model to competitive time off and standout health coverage with meaningful perks and growth opportunities, our package is built to help you thrive at work and in life. Cotality is an Equal Opportunity employer committed to attracting and retaining thebest-qualified people available, without regard torace, color, religion, national origin, gender, sexualorientation, gender identity, age, disability or statusas a veteran of the Armed Forces, or any other basisprotected by federal, state or local law. Cotalitymaintains a Drug-Free Workplace. Please apply on our website for consideration. Privacy Policy Global Applicant Privacy Policy By providing your telephone number, you agree to receive automated (SMS) text messages at that number from Cotality regarding all matters related to your application and, if you are hired, your employment and company business. Message & data rates may apply. You can opt out at any time by responding STOP or UNSUBSCRIBING and will automatically be opted out company-wide. Connect with us on social media! Click on the quicklinks below to find out more about our company and associates.