Project Manager Client Deployment with Customer Service and Support Position Available In Henderson, North Carolina
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Job Description
Project Manager – Client Deployment with Customer Service and Support Sciteck Diagnostics Fletcher, NC 28732 Project Manager – Client Deployment with
Customer Service and Support Location:
Flexible (Remote/Hybrid)
Employment:
Full-Time or Part-Time (Flexible)
Compensation:
Based on experience About Us Sciteck Diagnostics has been a trusted FDA-registered manufacturer in clinical diagnostics for 35 years, with ISO and ANSI accreditations. Our flagship product, the AutoUA® Quantitative Urinalysis System, revolutionizes urine testing by providing more accurate, reproducible, and interference-resistant results than traditional dipsticks. Role Summary We are seeking a versatile Project Manager to lead client deployments of the AutoUA® system and manage our GPO relationships. You will coordinate project plans, collaborate with partners, and ensure smooth implementation while serving as a key liaison for contract management with Premier GPO and other group purchasing organizations.
Key Responsibilities Project Management:
Develop and manage project timelines and deliverables for new client installations Coordinate with the instrument, LIS software, and water system partners for system integration Organize and facilitate client planning sessions to properly allocate resources Support clients throughout the onboarding process for optimal client satisfaction Maintain project documentation and close communication with our team and client stakeholders
GPO Contract Management:
Serve as liaison between Sciteck and Premier GPO and other group purchasing organizations Monitor contract compliance, pricing structures, and reporting requirements Prepare and submit required documentation for GPO contract maintenance Track contract performance metrics and prepare quarterly/annual reviews Coordinate with sales and finance teams to ensure accurate contract implementation Identify opportunities to optimize GPO relationships and expand contract coverage Support contract renewal processes and negotiations as needed Qualifications Bachelor’s degree (any field, Life Sciences preferred but not required) Experience in healthcare or diagnostics is preferred Project management experience is a plus Strong organizational and communication skills Experience with contract management or GPO relationships is beneficial Ability to manage multiple priorities and work collaboratively with external partners and internal teams Why Join Us? Work with cutting-edge diagnostic technology impacting patient care Flexible work schedule (part or full time) tailored to your needs Competitive salary based on experience Join a stable, innovative company with 35 years of industry leadership Addtionally you be requested to do the following : This job can be challenging and rewarding. Sales and Customer Support. To fully support the sales staff, perform logistical functions, including setting up conferences, team meetings, and arranging travel for all staff. Computer skills are a must. Computer Skills are a must to enthusiastically greet, meet, and support customers in sales and service.
Office duties include:
Mon -Fri 9 am to 6 pm. Taking calls from clients, supporting them, and the sales staff. This will be a work in progress as your skills increase To join our busy team our requirements are: Multi-tasking / Excellent work ethic. Solid written and verbal communication skills Professional and friendly attitude and appearance Hands on experience with office equipment (e.g., laptops, desktops, Teams, Google Meet, fax printers, etc) An associate in Business, Communications, etc., preferred. Lots of Training involved please only apply if you are looking for a career in this field. Sciteck Diagnostics is an Equal Opportunity Employer committed to building a diverse and inclusive team.
To Apply:
Submit your resume and brief cover letter indicating your availability (full or part-time) to [your email/contact].
Job Type:
Full-time Pay:
$25.00 – $30.00 per hour Expected hours: 40 per week
Benefits:
Health insurance Paid time off Professional development assistance
Schedule:
Day shift Evening shift Monday to
Friday Work Location:
In person