Find & Apply For Customer Service Manager Jobs In Johnston, North Carolina
Customer Service Manager jobs in Johnston, North Carolina involve overseeing customer service operations, resolving customer issues, and ensuring customer satisfaction. Responsibilities include managing a team, implementing strategies to improve customer experience, and analyzing data to make informed decisions. Strong communication and leadership skills are essential for this role. Below you can find different Customer Service Manager positions in Johnston, North Carolina.
Jobs in Johnston
Browse jobs from a variety of sources below, sorted with the most recently published, nearest to the top. Click the title to view more information and apply online.
Latest Jobs in Johnston
Salary Information & Job Trends In this Region
Customer Service Managers in Johnston, North Carolina play a pivotal role in maintaining client satisfaction and loyalty. - Entry-level Customer Service Representative salaries range from $28,000 to $35,000 per year - Mid-career Customer Service Manager salaries range from $40,000 to $55,000 per year - Senior Customer Relations Director salaries range from $60,000 to $85,000 per year The role of the Customer Service Manager in Johnston has its roots in the early service industries of the region, which emphasized the importance of personal client relationships and high service standards. Over the years, the position of Customer Service Manager in Johnston has evolved from basic client interaction roles to complex leadership positions overseeing entire service departments and strategies. Current trends in customer service management in Johnston include a strong emphasis on technology to improve customer interaction, the use of data analytics to tailor services to customer needs, and a focus on building a sustainable and positive company culture to enhance employee performance and customer satisfaction.
