Find & Apply For Customer Service Manager Jobs In Lincoln, North Carolina
Customer Service Manager jobs in Lincoln, North Carolina involve overseeing customer service operations, resolving escalated issues, and ensuring customer satisfaction. Responsibilities include training and supervising staff, analyzing data to improve processes, and implementing customer service strategies. Strong communication and leadership skills are essential for success in this role. Below you can find different Customer Service Manager positions in Lincoln, North Carolina.
Jobs in Lincoln
Browse jobs from a variety of sources below, sorted with the most recently published, nearest to the top. Click the title to view more information and apply online.
Latest Jobs in Lincoln
Salary Information & Job Trends In this Region
Customer Service Managers in Lincoln, North Carolina play a crucial role in maintaining client satisfaction and managing service operations. - Entry-level Customer Service Representative salaries range from $30,000 to $40,000 per year - Mid-career Customer Service Manager salaries range from $50,000 to $65,000 per year - Senior Customer Experience Director salaries range from $75,000 to $95,000 per year The role of Customer Service Manager in Lincoln has a rich history rooted in the textile and manufacturing industries that dominated the region, which historically valued strong customer relations to support business growth. Over the years, the position of Customer Service Manager in Lincoln has evolved from basic client interactions to a comprehensive role encompassing team leadership, strategic planning, and technology integration to enhance customer engagement and satisfaction. Current trends for Customer Service Managers in Lincoln include a strong emphasis on digital communication platforms, data-driven strategy to improve service delivery, and a focus on building a sustainable and positive team culture to adapt to increasing customer expectations.