Dealer Customer Experience Manager Position Available In Mecklenburg, North Carolina
Tallo's Job Summary: The Dealer Customer Experience Manager position at Porsche Charlotte Northlake in Charlotte, NC, offers an estimated salary range of $48.4K - $69.8K a year. The role involves managing customer interactions, resolving complaints, and developing strategies to enhance customer service. Ideal candidates possess strong communication skills, previous customer service experience, and problem-solving abilities. Competitive compensation and benefits are provided.
Job Description
Dealer Customer Experience Manager Porsche Charlotte Northlake Charlotte, NC Job Details Full-time Estimated:
$48.4K – $69.8K a year 1 hour ago Qualifications Customer service Mid-level Communication skills Full Job Description Description of the role The Dealer Customer Experience Manager at Porsche Charlotte Northlake is responsible for ensuring a seamless and positive experience for customers visiting the dealership. Responsibilities Manage customer interactions to ensure satisfaction and loyalty Resolve customer complaints and issues in a timely and efficient manner Coordinate with other departments to streamline the customer experience Develop and implement strategies to improve customer service Requirements Excellent communication and interpersonal skills Previous experience in customer service or a related field Strong problem-solving abilities Attention to detail and ability to multitask Benefits We offer competitive compensation and benefits packages. Details will be discussed during the interview process. About the Company Porsche Charlotte Northlake is a leading Porsche dealership in Charlotte, NC, committed to providing exceptional service and experiences to our customers.
