Find & Apply For Customer Service Manager Jobs In New Hanover, North Carolina

Customer Service Manager jobs in New Hanover, North Carolina involve overseeing customer service operations, resolving issues, and ensuring customer satisfaction. Responsibilities include managing a team, implementing policies and procedures, and analyzing data to improve processes. Strong communication and leadership skills are essential. Experience in customer service and a bachelor's degree are typically required. Below you can find different Customer Service Manager positions in New Hanover, North Carolina.

Latest Jobs in New Hanover

Salary Information & Job Trends In this Region

Customer Service Managers in New Hanover, North Carolina ensure efficient service operations and maintain high customer satisfaction. - Entry-level Customer Service Representative salaries range from $28,000 to $35,000 per year - Mid-career Customer Service Manager salaries range from $40,000 to $55,000 per year - Senior Customer Experience Director salaries range from $65,000 to $90,000 per year The role of the Customer Service Manager in New Hanover has roots dating back to the early days of local commerce, where shopkeepers and business owners directly handled customer relations and service. Over the years, the position has evolved significantly with the advent of technology and improved communication tools, transforming how customer service is managed and delivered in New Hanover. Today, trends in customer service management include the use of data analytics to improve service delivery, an increased focus on customer engagement through social media platforms, and the implementation of CRM systems to streamline operations and enhance customer interactions.

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