Mechanical Service Manager Position Available In Richmond, North Carolina

Mechanical Service Manager

Department:

NC1NC2

Location:

Rockingham, NC
Snider Fleet Solutions is one of the largest commercial tire dealers and retread service providers in the nation. We are committed to excellence and recognize the dedication it takes to do a great job. If you take pride in your work and are passionate building teams and long-term relationships, we want you on our team! We go the extra mile in everything that we do!
Join Our Team as a Mechanical Service Manager!
Snider Fleet Solutions is looking for a dynamic and results-driven Mechanical Service Manager to provide the daily direction and distribution of work orders to technicians. In addition, the Mechanical Service Manager provides oversight of work performed and ensures that proper safety procedures and processes are followed.

We Offer:

Competitive salary and bonus potential
Comprehensive benefits package including Medical, Dental, Vision, and Employer-Paid Life & Short-Term Disability
401(k) with company match
Paid Time Off (PTO) & Paid Holidays
Opportunities for professional development, skill growth, and career advancement

Qualifications:

3+ years experience assigning service work orders to heavy duty truck and trailer technicians
Excellent interpersonal and leadership skills are vital for this role
Proficient in MS Office Suite and the able to learn other software (AS400, SAP, BTN, etc.)
Federal Annual and Brake Inspector certification (preferred)
Medium/Heavy Truck ASE certifications (strongly preferred)
Prior knowledge or ability to learn, implement, and monitor state/federal OSHA regulations.
Strong working knowledge of both diesel and gasoline powered class 5 through 8 heavy trucks
Proficient understanding of VMRS codes and TMC recommended practices
Knowledge of OEM and aftermarket parts/suppliers within the mechanical industry
Valid Driver’s License or state(s) equivalent and must be insurable to drive by company standards

Key Responsibilities:

Receives, creates, assigns, and monitors all service work orders to technicians
Responsible for the productivity of technicians, with a focus on monthly revenue goals
Assist branch and operations manager with maintaining up to date employee administrative files, DOT Med Cards, ASE/TIA certifications, forklift safety, employee evaluations, etc.
Provides sales staff support and supervision through service quotes, product look-ups, alleviating any customer disputes or requests, etc.
Manage customer scheduled fleet work, scrap tire analysis, and other customer needs
Assist with warehouse duties (inventory, load/unload, barcoding, scan billing, etc.)
Conducts daily reviews of Warehouse, Service Bays/Trucks, and Equipment in order to ensure safety, compliance, cleanliness, and organization
Ensures proper branch opening and closing procedures are being followed

Skills and Abilities:

Exemplary leadership, organizational, and time management skills
Superior customer service and communication skills (both written and verbal) Ability to multi-task, work effectively under pressure and time constraints
Demonstrate strong analytical thinking and business insight
Reliable and dependable with self-initiative
Why Join Us? We value motivated individuals and are open to training the right candidate who demonstrates the skills, drive, and commitment to succeed! If you’re ready to grow your career in a supportive and dynamic environment, we’d love to hear from you!
Snider Fleet Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to the individual’s race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.
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