Service Warranty Administrator Position Available In Stanly, North Carolina
Tallo's Job Summary: Join Uwharrie RV as a Service Warranty Administrator. Responsible for managing warranty claims and ensuring compliance, the ideal candidate has strong communication skills and a detail-oriented approach. Previous experience in warranty administration or customer service is preferred. Full-time position with a pay range of $20.00 - $23.00 per hour, offering benefits like employee assistance and professional development assistance.
Job Description
Service Warranty Administrator Uwharrie RV 138 Highway 740 Byp E, Albemarle, NC 28001 Job Overview We are seeking a detail-oriented and organized Warranty Administrator to join our team. In this role, you will be responsible for managing warranty claims, ensuring compliance with company policies, and providing exceptional service to customers. The ideal candidate will have a strong understanding of warranty processes and excellent communication skills. Duties Review and process warranty claims in accordance with company guidelines. Communicate with customers regarding claim status and required documentation. Maintain accurate records of all warranty transactions and customer interactions. Collaborate with service departments to resolve warranty-related issues. Analyze warranty data to identify trends and areas for improvement. Ensure compliance with manufacturer policies and procedures related to warranties. Provide training and support to staff on warranty processes as needed. Qualifications High school diploma or equivalent; additional education in business administration or related field is a plus. Previous experience in warranty administration or customer service preferred. Strong attention to detail and organizational skills. Excellent verbal and written communication abilities. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Ability to work independently as well as part of a team. Familiarity with automotive or product warranties is an advantage but not required. If you are passionate about providing excellent customer service and have the skills necessary to excel in this role, we encourage you to apply.
Job Type:
Full-time Pay:
$20.00 – $23.00 per hour Expected hours: 40 per week
Benefits:
Employee assistance program Employee discount Professional development assistance
Schedule:
8 hour shift Monday to Friday Weekends as needed
Experience:
service warranty: 2 years (Required) Ability to
Commute:
Albemarle, NC 28001 (Required)
Work Location:
In person
