Restoration Manager Position Available In Vance, North Carolina
Tallo's Job Summary: The Restoration Manager at SERVPRO Of Franklin, Vance & Granville Counties in Henderson, NC will oversee projects and crews, ensuring quality work and excellent customer service. Responsibilities include project scope, negotiating with clients, scheduling crews and subcontractors, managing expenses, and ensuring customer satisfaction. Competitive salary and benefits offered.
Job Description
Restoration Manager SERVPRO Of Franklin, Vance & Granville Counties Henderson, NC 27537
Benefits:
Competitive salary Dental insurance Free uniforms Health insurance Opportunity for advancement Paid time off Training & development As Restoration Manager, you will oversee all aspects of projects and crews, ensuring excellent customer service and quality work. This front-line management position leads their team to operational excellence. Key Responsibilities Ensure an accurate scope of work for restoration projects and prepare statements of work utilizing industry specific estimating software. Negotiate with customers and/or clients for approval of restoration activities Schedule, coordinate and oversee crews, assets, and subcontractors to provide service on active projects to include subcontractors Review job site documentation to support the services provided and ensure proper client requirements and billing process Maintain all communications with customers, teammates, vendors, and insurance representatives Manage production expenses including labor, equipment, vehicles, and other assets Manage the customer and client experience and overall satisfaction Provide priority response to potential customers, as needed. Actively engage in recruiting, hiring, and training restoration teammates – able to perform duties of teams being supervised