Insurance Sales – Customer Care Manager (competitive base pay) Position Available In Wake, North Carolina

Insurance Sales•Customer Care Manager (competitive base pay) Brittany Monsour State Farm Cary, NC Job Details Full-time $45,000•$85,000 a year 19 hours ago Benefits Paid training Paid holidays Disability insurance Health insurance Dental insurance Paid time off On-the-job training Parental leave Vision insurance Professional development assistance Flexible schedule Life insurance Referral program Qualifications Customer service English Property & Casualty License Analysis skills 1 year Phone etiquette Communication skills Entry level Full Job Description Brittany Monsour State Farm of Cary, NC is hiring for an Insurance Customer Service Representative to join our growing team! Benefits for the

Insurance Customer Service Representative:

Health insurance Dental insurance Vision insurance Paid time off•personal time & Holidays Parental leave Life insurance Disability insurance Competitive base salary (commensurate with experience) Competitive commission structure Bonus incentive based on individual/agency performance Qualifications for the

Insurance Customer Service Representative:

Property & Casualty Insurance License is highly preferred, if not licensed, must be able to within 30 days of offer date Must have at least 1 year of client-facing experience Must be coachable Strong phone contact handling skills and active listening Strong attention to detail Excellent analytical skills Works well in a fast paced environment Very strong interpersonal communication skills Responsibilities for the

Insurance Customer Service Representative:

Effectively manage large amounts of incoming calls Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle complaints, provide appropriate solutions and alternatives within the time limits and follow-up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Take the extra mile to engage customers

Job Type:

Full-time Pay:

$45,000.00•$85,000.00 per year

Benefits:

Dental insurance Flexible schedule Health insurance On-the-job training Paid time off Parental leave Professional development assistance Referral program Vision insurance

Shift:

Day shift

Work Location:

In person