Customer Service Coordinator Position Available In Hillsborough, New Hampshire
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Job Description
Summary:
Seeking a Customer Service Coordinator responsible for processing shipping paperwork, maintaining company files, and handling customer inquiries.
Job Requirements:
Proficient in MS Excel Data entry experience preferred Great Plains experience preferred
Job Responsibilities:
Process daily shipping paperwork and billing, sales entries into Sesame, and balance at end of day, week, and month Maintain company files on a daily basis Answer company telephones Compile and distribute various reports including sales, forecast, bookings, sample review, production review, and activity updates Log and prepare quotation paperwork Determine needs and derive estimated costs to develop quotations and proposals Process new or existing customer orders Type and distribute approved quotations to interested parties Enter received data into computer noting quantities, delivery dates, materials, specifications, instructions, and other data Follow up on missing or incorrect information; print revisions for distribution Assist in answering telephone inquiries regarding pricing, scheduling, and quotations Distribute sales literature and part specification sheets
