Service Depot Manager Position Available In Bergen, New Jersey

Service Depot Manager Advancing Eyecare – 3.3 Little Ferry, NJ Job Details Full-time $75,000 – $90,000 a year 9 hours ago Benefits Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance 401(k) matching Retirement plan Qualifications Customer service Ophthalmology Microsoft Office 8 years Driver’s License Supervising experience Organizational skills Senior level Leadership Communication skills Mechanical knowledge Time management 10 years Interpersonal communication

Full Job Description Now Hiring:

Service Manager |

Advancing Eyecare Location:

Little Ferry, NJ | Full-Time | 10% Travel Required Are you a hands-on leader with a passion for service excellence and team development? Advancing Eyecare is looking for an experienced Service Manager to oversee daily operations and drive performance. This role is key to ensuring our technical staff deliver high-quality service, on time, and with pride.

What You’ll Do:

Supervise, mentor, and evaluate a team of in-house service technicians Distribute work effectively and schedule tasks using our internal service database Hire, train, and onboard new team members Monitor and improve service processes, productivity, and quality control Ensure all work is completed thoroughly, accurately, and with attention to detail Maintain compliance with internal policies and support company-wide initiatives Analyze team performance and service metrics to recommend operational improvements Oversee inventory and returns, and ensure accurate service billing and documentation Respond to customer and internal inquiries with professionalism and urgency

What You’ll Bring:

10+ years of relevant experience (8+ in industry-specific roles) Prior experience managing or supervising a service or technical team Knowledge of electronics is a plus Familiarity with diagnostic tools and equipment Strong communication and problem-solving skills Physical ability to move equipment up to 100 lbs (with or without assistance) Proficiency in Microsoft Office or equivalent business applications A self-motivated, team-oriented mindset

Bonus Points For:

Experience leading service teams in a fast-paced, customer-facing environment Passion for mentoring and developing others A continuous improvement mindset focused on quality, efficiency, and results Why Advancing Eyecare? We’re a leader in ophthalmic equipment and technology, committed to innovation, service excellence, and building a team that delivers on our promise to customers. As Service Manager, you’ll play a critical role in delivering that promise every day. Apply today and help shape the future of eyecare!

Job Type:

Full-time Pay:

$75,000.00 – $90,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Paid time off Retirement plan Vision insurance

Shift:

Day shift

Experience:

relevant: 10 years (Preferred)

Ophthalmology:

8 years (Preferred) Ability to

Commute:

Little Ferry, NJ 07643 (Required)

Work Location:

In person