Customer Success Manager – Enterprise Position Available In Monmouth, New Jersey

Customer Success Manager – Enterprise
Holmdel, New Jersey
Customer Success
Full Time
Hybrid (Remote / On Site)
6090
Job Description
Job Overview Are you an experienced Customer Success professional ready to make a measurable impact in the HR tech space? Join iCIMS as a Customer Success Manager, where you’ll work directly with our customers to optimize their talent acquisition outcomes using the iCIMS Talent Cloud. You’ll own strategic customer relationships, drive retention, and help elevate hiring success using best-in-class tools like Gainsight and a data-driven, consultative approach. This role is ideal for candidates with a proven track record in Customer Success within a SaaS organization (3-5+ years), especially those who have supported or worked within HR technology or Talent Acquisition platforms. About Us iCIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS. We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you’d like to view a copy of the company’s affirmative action plan or policy statement and/or if you would like to request an accommodation due to a disability,