Hardware Manager Position Available In Erie, New York

Hardware Manager 3.7 3.7 out of 5 stars 1889 Whitehaven Road, Grand Island, NY 14072 Overview We are seeking a dedicated and dynamic Manager to lead our team and drive the success of our retail operations. The ideal candidate will possess strong leadership skills and a passion for retail sales, ensuring a positive shopping experience for our customers while maximizing store performance. This role requires effective team management, strategic planning, and a commitment to employee development. Duties Oversee daily operations of the retail store, ensuring high standards of customer service and operational efficiency. Manage and mentor team members, providing guidance on best practices in retail sales and customer engagement. Conduct employee orientation and training sessions to ensure all staff are equipped with the necessary skills and knowledge. Lead the interviewing process for new hires, selecting candidates who align with company values and culture. Utilize retail math to analyze sales data, inventory levels, and performance metrics to make informed business decisions. Implement strategies to enhance sales performance, including promotional activities and merchandising initiatives. Foster a positive work environment that encourages teamwork, collaboration, and professional growth among employees. Maintain effective phone etiquette when communicating with customers and vendors to uphold the company’s reputation. Skills Proven experience in retail sales with a strong understanding of customer service principles. Excellent team management skills with the ability to motivate and inspire staff. Proficient in retail math to analyze performance metrics effectively. Strong interviewing skills to identify top talent for the team. Ability to sell products effectively while understanding customer needs. Experience in employee orientation processes to onboard new hires successfully. Exceptional phone etiquette for professional communication with customers and stakeholders. Join us in this exciting opportunity to lead a dedicated team in delivering exceptional service while achieving business goals!

Job Type:

Full-time Pay:

From $21.00 per hour Expected hours: 38 – 45 per week

Benefits:

Employee discount Flexible schedule Paid time off

Shift:

8 hour shift

Work Location:

In person