Client Success Manager Position Available In Kings, New York

Client Success Manager DocRite – 2.8 Brooklyn, NY Job Details Temporary | Part-time | Full-time | Contract $45,000 – $50,000 a year 1 hour ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Sales Mid-level Bachelor’s degree Customer relationship management Relationship management Business Administration Business Account management Communication skills

Full Job Description Job Title:

Client Success Manager Location:

Client Facing/In the Field. Occasional meetings in Elmwood Park NJ.

About Us:

DocRite is a leading organization specializing in Optometry & Podiatry, in Skilled Nursing Facilities. We are committed to providing exceptional healthcare solutions and service to our facilities, ensuring their needs are met with the utmost professionalism and care.

Job Description:

As a Client Success Manager you will play a vital role in fostering and maintaining positive, dynamic relationships with our facilities. You will be responsible for ensuring that our SNF partners receive unparalleled support, addressing inquiries with a sense of urgency, and facilitating communication between our organization and theirs.

Responsibilities:

Build and maintain strong, long-lasting relationships with SNFs through proactive communication and exceptional service. Act as point of contact for SNF inquiries, providing timely and accurate follow up and responses to the needs Collaborate with internal teams. Identify opportunities for upselling or cross-selling additional services to existing SNFs. Conduct regular check-ins with SNFs to assess satisfaction and address any concerns or issues promptly. Maintain accurate records of SNF interactions and transactions. Stay updated on industry trends and developments to better serve our SNF partners and anticipate their needs.

Requirements:

Bachelor’s degree in Business Administration, Marketing, or a related field (preferred). Proven experience in a client-facing role, preferably in the healthcare industry. Exceptional written and oral communication skills with a keen attention to detail. Strong interpersonal skills and the ability to build rapport with SNFs of diverse backgrounds. Self-motivated and results-driven, with a demonstrated ability to meet and exceed goals. Ability to work independently and as part of a team in a fast-paced environment.

Job Types:

Full-time, Part-time, Contract, Temporary Pay:

$45,000.00 – $50,000.00 per year

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Schedule:

Monday to

Friday Work Location:

On the road