Floor Manager Position Available In New York, New York
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Job Description
Floor Manager
Zoi Mediterranean Nomad
19 East 31st Street, New York, NY
Full Time • Hourly ($17.00 – $20.00) plus tips
Expires:
Jul 22, 2025 Be an early applicant
Required Years of Experience 3 years Job Details Zoi Mediterranean is looking for a passionate and experienced Floor Manager to join our front-of-house leadership team. If you have a strong background in hospitality, excellent people skills, and a desire to lead in a vibrant, high-end Mediterranean dining concept – we’d love to hear from you!
Key Responsibilities:
Oversee and manage daily floor operations to ensure smooth service Lead, train, and motivate front-of-house staff to deliver exceptional guest experiences Coordinate between kitchen, bar, and service teams for operational flow Handle guest interactions, resolve issues professionally, and ensure satisfaction Manage staff schedules and ensure team efficiency during service Maintain high standards in hygiene, cleanliness, and atmosphere Support reservations, seating plans, and VIP guest handling Monitor service quality and uphold brand values
Requirements:
Minimum 2 years of experience in a similar role (preferably in upscale or Mediterranean dining) Excellent leadership and interpersonal skills Strong problem-solving ability and calm under pressure Fluent in English (additional languages a plus) Ability to work evenings, weekends, and holidays as needed Familiarity with POS systems and service management tools
What We Offer:
Competitive salary and performance-based incentives A supportive, creative, and high-energy team environment Opportunities for professional growth within our hospitality group Daily staff meals and exclusive employee discounts
Compensation Details Compensation:
Hourly ($17.00 – $20.00) plus tips
Benefits & Perks:
Dining Discounts Required Skills Team Management Conflict Resolution Customer Service Orientation Operational Efficiency Attention to Detail Communication Skills Adaptability Time Management Gallery