Warranty Administrator Position Available In Onondaga, New York

Added yesterday
Warranty Administrator
Location
East Syracuse, New York
Job type
ContractTemporary
Salary
$21.50Hour
Category
Call Center & Customer Service – Customer Service
Support That Builds Confidence. Service That Strengthens Brands.

Now Hiring:

Warranty Administrator at PDS Tech Commercial for a Leader in the Manufacturing Industry

Location:

East Syracuse, NY |

Pay Rate:

$21.50hr |

Schedule:

Mon-Fri (8am – 5pm)
•Flexibility for hybrid schedule based on performancebusiness needs.
Be the Voice Behind the Product—W Service Meets Precision
PDS Tech Commercial is seeking a reliable and customer-focused Warranty Administrator to support our Distributor Network and ensure seamless warranty and product registration processes. If you have a passion for helping customers, strongmunication skills, and an eye for detail, this is your opportunity to contribute to a team that delivers excellence every day.

Your Role and Why It Matters:

As a Warranty Administrator, you’ll be the go-to contact for distributors and customers when ites to registering products and managing warranty information. Your work ensures customers receive timely support, accurate information, and a positive experience—critical to building trust and satisfaction in our brand.

What You’ll Be Doing:

Provide product registration and warranty support to our Distributor Network
Accurately enter product model and serial numbers into our system
Communicate warranty coverage updates via phone and email to Distributor Warranty Admins
Assist homeowners and dealers by registering products, particularly when they lack internet access
Offer step-by-step guidance for navigating our online registration platform
Provide customers with warranty details and registration confirmations
Make corrections to existing product registrations as needed
Direct customers to the correct departments when their needs fall outside registration
Maintain detailed and accurate records using internal systems and tools

What You’ll Bring:

Required Qualifications:

High school diploma or GED
2+ years of experience in a customer service or administrative role
Proficiency in Microsoft Word, Excel, and PowerPoint
Strong written and verbalmunication skills
Attention to detail and stronganizational habits
Ability to manage multiple tasks while maintaining high accuracy

Preferred Qualifications:

Experience using Salesforce or aparable CRM system
Background in manufacturing, HVAC, or warranty services a plus
Why Join Us?
At PDS Tech Commercial, we don’t just make products—we build relationships that last. Our teams are united by a dmitment to integrity, support, and technical excellence. As part of our Warranty Administration Team, you’ll be backed by strong leadership, given opportunities to grow, and play a vital role in delivering the service our customers depend on.
Competitivepensation and growth potential
Supportive, people-first culture
On-the-job training and tools to expand your skillset
Work that has a direct impact on customer satisfaction and brand reputation
Now and Be a Key Part of Our Customer Success Story
Are you ready to bring your service skills to a team w your attention to detail and people-first mindset truly matter?
today for the Warranty Administrator role at PDS Tech Commercial and help us build trust—one registration at a time.

Pay Details:

$21.50 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program,muter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay w applicable.
Equal Opportunity EmployerVeteransDisabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to pdstechcandidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws andor security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance