Client Success & Sales Account Manager Position Available In Rockland, New York

Client Success & Sales Account Manager
Retail/Sales
$ 57000 – $ 63000 / Year
location_on
Nanuet, New York
work_outline
Contract/Temporary favorite_border

JOB ON CANDIDATE PORTAL

COPY LINK
link
Adecco is supporting a localanization in seeking a proactive and customer-focused Client Success & Sales Account Manager to join their team based in Nanuet, NY. This role is essential in protecting thepany’s recurring customer revenue base, ensuring high levels of client satisfaction, and meeting or exceeding attrition reduction goals. The ideal candidate will thrive in a field-based environment, providing hands-on customer support, resolving issues promptly, and identifying upsell opportunities to maximize account value and service impact.

Job Title:

Client Success & Sales Account Manager

Location:

Office Base in Nanuet, NY – Supporting Orange, Dutchess, Rockland, Ulster, Putnam, and parts of Westchester Counties, NY

Job Type:

Full-Time (40 hours/week, with occasional Saturday availability)

Compensation:

Base Salary $57,000-$63,000 annually + Commission/Bonus Structure

Key Responsibilities:

Customer Service & Retention
Provide exceptional service to existing accounts to maintain satisfaction and reduce cancellations.
Conduct on-site customer visits to listen, resolve issues, and build long-term relationships.
Address customerplaints effectively and coordinate problem resolution with internal teams and external suppliers/vendors.
Sales Support & Upselling
Identify and act on upsell and cross-sell opportunities for services such as hard floor care, carpet extractions, glass/window cleaning, and other janitorial solutions.
Educate customers on new cleaning chemicals, products, and service options.
Account Management
Coordinate initial walk-throughs for new accounts and assist in setup, scheduling, and follow-up.
Maintain accurate account records and activity logs.

Qualifications:

Proven experience in account management, customer service, or sales—preferably inmercial cleaning, janitorial services, or related industries.
Excellent interpersonal andmunication skills.
Ability to manage multiple client relationships and resolve problems efficiently.
Comfortable with field-based work, including regular travel to client sites.
Knowledge of cleaning chemicals, janitorial equipment, and service processes is a strong plus.
Self-starter with a proactive, solutions-oriented mindset.
What’s in this for you?
Base salary: $57,000-$63,000 annually + Commission and bonus opportunities based on performance
Mileage reimbursement and travel expenses covered
Benefits package including PTO, Medical & Dental Insurance, HSA, 401(k)
Ongoing training and development

Pay Details:

$57,000.00 to $63,000.00 per year
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program,muter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay w applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to adecco/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance

Ref:

US_EN_99_021343_2416352