Customer Service Coordinator Position Available In Allegheny, Pennsylvania

Are you a proactive problem-solver with a passion for delivering exceptional customer service? We’re looking for a Client Services & Operations Coordinator to join our client’s team and help us maintain high standards of service, accuracy, and efficiency.

Job Duties:

• Answer and place phone calls to resolve customer inquiries
• Track and manage customer requests in our system
• Provide accurate product and service information
• Research and resolve billing and order issues
• Follow up on unresolved inquiries and client delays
• Monitor team mailboxes and manage order pipelines
• Identify trends in customer feedback and recommend improvements
• Support internal teams by completing tasks assigned by management
• Cultivate strong client relationships through clear, consistent communication Need for this job:
• Excellent customer service and communication skills
• Strong attention to detail and a commitment to quality
• Ability to multitask and meet tight deadlines in a fast-paced environment
• Critical thinking, problem-solving, and basic math skills
• Effective time management and organizational abilities
• Flexibility and a team-oriented mindset
• Experience with CRM or order management systems is a plus Apply today!

Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

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//e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.