Client Success Project Manager III Technical Solutions Position Available In Cambria, Pennsylvania

Client Success Project Manager III•Technical Solutions 3.5 3.5 out of 5 stars Johnstown, PA •

Remote Title:

Client Success Project Manager III•

Technical Solutions Location:

Remote (U.S. Based•East Coast work hours)

Department:

Operations Reports To:

Director of PMO/Account Operations Are you a polished communicator and steady hand who can own the delivery of complex technical projects and build trusted client relationships? We’re looking for a Client Success Project Manager III•Technical Solutions —someone who blends delivery leadership with account strategy. If you love connecting AI technical teams to business outcomes and want to work with a mission-driven, AI-First company—this might be your next move. Who We Are At Problem Solutions , our mission is to create more high-fives, smiles, and empowerment for our customers. We help organizations gain a competitive edge by enhancing human performance through inspiration, strategy, and automation. We thrive on curiosity, take risks in balance, and catalyze change. Our ethos drives us to think boldly and deliver consistently. If you’re someone who’s obsessed with outcomes and passionate about human-centered technology, you’ll feel at home here. What You’ll Do As a Client Success Project Manager III•Technical Solutions , you’ll lead end-to-end delivery of high-impact technical projects while serving as the primary liaison to our clients. You’ll align scope and outcomes, build rapport across stakeholders, identify risks and growth opportunities, and ensure each engagement delivers measurable value.

Note:

Problem Solutions operates on an East Coast U.S. work schedule. Candidates must be available during these hours.

Key Responsibilities:

Lead project delivery across small to medium accounts and/or several large client initiatives Serve as the primary client contact, ensuring a professional, seamless experience Maintain strong relationships with external client stakeholders and identify growth opportunities Coordinate internal teams (engineering, product, operations) to meet delivery expectations Create and manage key documentation (e.g., status reports, risk logs, health dashboards) Translate client feedback into internal action and strategic account planning Ensure all work aligns with compliance, contract terms, and company standards Support SOWs, client review sessions, and pre-sales conversations as needed What You Bring 4-7 years experience managing technical projects in a client-facing role Bachelor’s degree in Computer Science, Engineering, Business, or related field

Certifications:

PMP required. Agile/Scrum certifications (e.g., CSM, PMI-ACP) are also valued and considered beneficial. Strong understanding of Agile, Waterfall, and mixed-method delivery approaches Polished, credible presence across both technical and executive audiences Experience with enterprise SaaS, cloud environments, and systems integration Familiarity with IT infrastructure, role-based access, and compliance requirements Ability to influence and collaborate across cross-functional teams Skilled in project planning and CRM tools (e.g., Jira, Confluence, Office Suite)

Bonus:

Experience managing cloud-hosted client software projects and vendor deliverables, especially in developing and deploying Generative AI based solutions in containerized cloud environments Why Join Us 100% remote culture grounded in trust, autonomy, and deep collaboration (East Coast hours) A mission-driven team focused on real-world impact and radical performance improvement using a human-centric approach to AI augmentation A psychologically safe, values-led environment where curiosity and candor are celebrated Competitive compensation package with performance-based bonuses and growth potential Work with smart, kind, low-ego teammates who are serious about results—not drama

Compensation Expected Salary Range:

$106K to $126K Final compensation is based on experience and qualifications. Performance-based bonuses and a full benefits package are also offered.

Note:

Problem Solutions is unable to provide employment-based visa sponsorship for this role. Candidates must be legally authorized to work in the United States without requiring current or future sponsorship. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on merit, qualifications, and ability to perform the job. We do not discriminate based on race, color, religion, sex, or national origin. We comply with all applicable anti-discrimination laws and lawful veterans’ preference policies.