Senior Account Manager, Client Services Position Available In Montgomery, Pennsylvania

Job Description:

We are a tech-enabled growth firm-at the intersection ofmarketing, consulting & data intelligence-igniting revenue andbrand recognition for leading and emerging companies around theworld. As a people-first firm, we value diversity in backgroundsand experiences. We strongly believe our people and culture are keyto our success. Our vision is to be recognized as the most valuedand respected private growth marketing firm in the world-with ascalable brand, culture and services. Our mission is to power therelentless pursuit of growth and redefine what’s possible through ateam of growth-obsessed experts who demand innovation and results

• driven by integrity, autonomy, and grit.

As a full-service growthmarketing firm, we offer best-in-class services including: SEO,Content Marketing, Paid Media, Social Media Marketing, ProgrammaticCTV, Public Relations, Influencer Marketing, Email SMS, ConversionRate Optimization, Retail Marketing, and Creative. Here at PowerDigital, we are hyper-focused on helping brands drive revenuegrowth and brand recognition, ultimately driving irrefutable valuefor our clients. At the heart of Power Digital is our proprietarytechnology, nova, which analyzes businesses through first-partydata, simplifying investment planning for marketing and diligencein M&A

• putting marketers in a strategic seat at the table
• andproviding value in unparalleled ways. Managing billions in media,our dynamic team
• of consultative marketers, creatives, analystsand technologists
• challenge traditional ways of planning andmeasurement through meticulous testing and data science across eachmilestone of the customer journey.

We support 100% remote,in-office, or hybrid work styles for anyone legally eligible towork in the U.S.

A day in the life:

As a Senior Account Manager,you’ll be responsible for working with clients in the B2B, LeadGeneration, eCommerce, Omni-Channel, or Fashion space. A successfulcandidate will have a broad and varied background with hands-onexperience across many digital marketing channels and tools. Thisrole will work to drive performance through integrated marketingtactics across paid, owned and earned channels. Through a deepunderstanding of the client’s business, the Senior Account Managerwill guide and counsel clients on how marketing tactics can drivebusiness outcomes. The Senior Account Manager will leadcross-functional account teams of highly talented marketers byworking closely to optimize their efforts and provide strategicguidance. In collaboration with Account Managers, they willspearhead service expansions, manage media, craft testing roadmapsand lead tactical pivots when necessary. Additionally, thisindividual will demonstrate exceptional leadership by gaining trustand providing unmatched strategic insight to their cross-functionalaccount teams. This is an exciting role for a seasoned digitalmarketer seeking an opportunity to lead innovative, growth-orientedmarketing campaigns

Responsibilities:

Client-centric Communication:

Establishes a strong relationship with client key decision makersby hosting monthly one-on-one check-ins to review holistic businessperformance, gauge sentiment, solicit feedback and share additionalopportunities to support the business goals

Marketing Strategy:

Leads the cross-functional account teams with a comprehensivestrategy across paid, owned and earned channels to meet or exceedclient business objectives; Demonstrates proficiency incross-channel media planning and testing roadmaps, including theconnection of a client’s product, audience and media

Data-drivenInsights:

Leverages data and analytics, such as first-party datatools like Google Analytics and Shopify, to identify strategicopportunities; Translates learnings into clear and concisereporting with actionable next steps

Measurement Frameworks:

Usesoverlapping datasets to find the truth and make better marketingdecisions; Prioritizes business metrics to guide strategy andbudgets; Leverages platform or attribution metrics to informtactical daily optimizations; Uses incrementality to validate whenneeded

Team Coaching and Development:

Leads by example andpractices servant leadership; Delivers timely, specific feedback toteam members to up-level business acumen and connect the marketingobjectives to business objectives

Client Retention:

Leads thecontract renewal strategy, presentation and proposal developmentalongside the Account Manager to extend client partnerships;Reviews and analyzes client contracts on a regular basis to ensuregoals are on target

Service Expansions:

Works with the AccountManager and the internal account team to identify additionalstrategies to improve performance and expand client partnershipsResponsible for other tasks and projects as assigned by ClientServices department leadership, as needed Employ AI technologies toenhance and optimize business processes Utilize and leverage PowerDigitals Nova ecosystem as it relates to your department

RoleRequirements:

Bachelors Degree in Marketing, Communication orrelated discipline 8 years cross-channel digital marketingexperience, including: strategic planning, consumer insights,digital integration and client services, ideally in a digital ormedia agency Proven track record of delivering high customersatisfaction scores through NPS or similar retention metricsExtensive CRM or Marketing Operations platform experience required(e.g., Salesforce, Shopify, Hubspot) Experience speaking tobusiness-level metrics such as

LTV:

CAC, MER, etc. Campaignleadership skills for end-to-end campaign development includingstrategy, segmentation, targeting, etc. in a multi-channelenvironment Ability to quickly build rapport and developrelationships with executive-level points of contact Desire to workin a role that functions as both a marketing consultant and abusiness consultant for clients Highly dependable individual whothrives in a fast-paced environment and is a self-starter; Emanateshigh energy and a positive attitude Entrepreneurial spirit with apassion for problem-solving, continued learning and personal growthKey Performance Indicators (KPIs) 95% Account Team Retention Rate105% Net Revenue Retention Quarterly Service Expansion Quota MostImportant Things (MITs)

Team Coaching and Development MarketingStrategy, Development and Execution Client Retention and ClientRevenue Growth Benefits & Perks:

Base salary commissionopportunities Robust Medical, Dental, Vision insurance plans withup to 100% employer contribution towards employee monthly premium401(k) plan

• 4% employer contribution matching Unlimited Time Offavailable on day one Up to 4 hours per quarter for paid VolunteerTime Off (VTO) towards philanthropic endeavors Fully flex workenvironment: full-remote, in-office, or hybrid A one time $100 USDWork From Home (WFH) stipend automatically added to your firstpaycheck Employee Assistance Program (EAP) 12 observed UnitedStates national holidays 2 mental health recharge days per yearUnlimited opportunities for growth & leadership within a rapidlygrowing firm Ongoing employee development programs for personal andprofessional growth (Hedgehog and Vital 5s) Quarterly awardsincluding prize money and recognition for outstanding performanceOpportunities to be involved in company DEI initiatives PowerDigital’s people and culture are at the core of our success, whichis why diversity in our team’s backgrounds and experiences areparamount.

We are an Equal Opportunity Employer and our employeesare people with different strengths, experiences, and backgrounds,who strive to make an impact inside and outside of the workplace.

Diversity not only includes race and gender identity, but also age,disability status, veteran status, sexual orientation, religion andmany other parts of one’s identity. All of our employees points ofview are key to our success, and inclusion is everyonesresponsibility.