Care Operations Manager (Client & Caregiver Success) Position Available In Beaufort, South Carolina

Care Operations Manager (Client & Caregiver Success) Home Helpers Homecare – 2.6 Bluffton, SC Job Details Full-time $70,000 – $75,000 a year 1 day ago Benefits Health insurance Dental insurance Vision insurance Qualifications Nursing RN License Customer service Mid-level Supervising experience Computer skills Care plans Leadership 2 years Communication skills Home & community care Nursing Time management Full Job Description Job Summary We are seeking a licensed and experienced Registered Nurse (RN) to serve as Care Operations Manager (Client & Caregiver Success) . This dual-impact role blends clinical nursing oversight with operational leadership—ensuring high-quality, person-centered care and supporting a strong, engaged caregiver workforce. The ideal candidate is a compassionate leader with excellent organizational, communication, and time management skills. Key Responsibilities Client Success Conduct in-home visits for new clients Complete initial and ongoing nursing assessments Develop individualized care plans Visit and follow up with clients in hospitals Lead 90-day new client onboarding process Handle client complaints and care adjustments Caregiver Success Monitor caregiver utilization Perform caregiver supervisory and competency visits Recognize caregiver milestones (birthdays, anniversaries) Coordinate training sessions (virtual and classroom) Address caregiver complaints and disciplinary needs Lead caregiver retention efforts Complete annual caregiver evaluations

Qualifications Required:

Graduate of an accredited Nursing program Active Compact RN license (valid in SC and GA) 2+ years of leadership experience in healthcare or home care Strong communication, organizational, and computer skills Experience in customer service and staff supervision Core Competencies Compassionate and effective leadership Strong clinical judgment and decision-making Detail-oriented and dependable Collaborative and self-motivated Professional and discreet in all interactions

Job Type:

Full-time Pay:

$70,000.00 – $75,000.00 per year

Benefits:

Dental insurance Health insurance Vision insurance

Schedule:

8 hour shift

Work Location:

In person