Manager of Client Services Position Available In Beaufort, South Carolina

Manager of Client Services

THE GREENERY, INC – 3.7

Bluffton, SC Job Details Full-time $68,831 – $90,651 a year 1 day ago Benefits Paid holidays Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Qualifications Customer retention Sales 5 years Sales experience (6-10 years) Microsoft Office Team management Customer relationship management B2B sales Relationship management Senior level Account management Landscaping Leadership Communication skills Full Job Description Manager of Account Services Are you a natural leader with a passion for client service and team development? We’re looking for a Manager of Account Services to lead and support our Client Relationship Managers (CRMs), ensuring outstanding client communication, retention, and growth. This is a high-impact leadership role with the opportunity to directly shape client experience and team success.

What You’ll Do:

Lead, coach, and manage a team of Client Relationship Managers Drive accountability and professional growth through regular coaching and performance management Oversee client onboarding, service recovery, renewals, and account retention processes Identify and proactively address client risks and opportunities for service improvement Partner with operations, sales, and support teams to deliver a seamless, high-quality client experience Support CRM meetings, performance cycles, and client service initiatives Serve as a point of escalation for high-priority and at-risk accounts Deliver in-person field support, training, and contribute to special projects

What You Bring:

Proven leadership experience with client-facing service teams Strong ability to coach, develop, and hold teams accountable Excellent organizational, communication, and presentation skills Experience managing structured performance cycles and improvement plans Proficiency in Microsoft Office; Aspire software experience is a plus Ability to thrive in a fast-paced, service-driven environment Background in landscaping, property management, or similar industries preferred

Requirements:

5+ years in Account Services, Client Relationship Management, or a related leadership role Hands-on experience managing teams and service accounts Willingness to travel to job sites and attend field and client meetings Ability to work outdoors in various weather conditions and lift up to 25 lbs

Why Join Us:

Paid Time Off and Holiday Pay 401K Retirement Plan Medical, Dental, and Vision Insurance Supplemental Insurance options (disability, life, accident, critical illness, hospital indemnity) Employee Discount Program Service Awards and Recognition If you’re a collaborative leader who values relationships, accountability, and delivering an exceptional client experience — we want to meet you! Apply today and grow with us!

Job Type:

Full-time Pay:

$68,831.00 – $90,651.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Schedule:

8 hour shift

Work Location:

In person