Customer Success Champion – West Columbia SC Position Available In Lexington, South Carolina

Customer Success Champion – West Columbia SC Amerimed

EMS – 3.1

West Columbia, SC Job Details Full-time Estimated:

$43.2K – $60.3K a year 2 days ago Benefits Fuel card Health insurance Dental insurance Vision insurance 401(k) matching Qualifications Customer service Mid-level Microsoft Office 3 years High school diploma or GED Business development Driver’s License Organizational skills Communication skills Time management Full Job Description Customer Success Champion –

South Carolina Department:

EMS Operations Reports to:

Division Managers/General Manager Job Summary :

Amerimed is one of the top EMS and patient transport companies serving Georgia, Florida, South Carolina, Tennessee, Ohio, and Indiana. If you are ready for a rewarding opportunity, put your skills to work for Amerimed. The Amerimed EMS Customer Success Champion (CSC) position is responsible for all marketing and customer service aspects for Amerimed EMS in specified Division/Region/State. The CSC will receive support from the corporate team, General Manager, area manager and division managers. The CSC will coordinate marketing efforts, establish new clients, and strengthen relationships with current clients. A high focus on client experience and excellent customer service is expected.

Skills :

Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines Proficient with Microsoft Office Suite or related software.

Responsibilities :

Establishing marketing plans and goals – daily/weekly/monthly Reporting on success daily/weekly/monthly Working with the management team to resolve customer issues. Routing travel thru out the State Logging contact data with clients Attending local/state/regional conferences and educational events Trend analysis Working with other Regional Customer Success Champions to establish marketing strategies.

Requirements :

Must be 21 years of age Valid Driver’s License with clean driving record Drug screen and background check is required High School Diploma Higher Education in the area of business development, marketing, and/or customer service 3-5 years experience in business development and/or customer service. Behavioral Health background preferred Office reporting location – Columbia, SC Ability to travel 85% of the time in the State of South Carolina with overnight stays

Benefits :

Health, Dental, Vision Insurance 401K (with company match) Company vehicle Company fuel card Company expense card Company smart phone Company Tablet Company Laptop Salary commensurate with education and experience