Customer Service Coordinator Position Available In Rutherford, Tennessee

Customer Service Coordinator Prequel Solutions La Vergne, TN Job Details Full-time Estimated:

$37.7K – $44.8K a year 2 hours ago Qualifications Microsoft Word Microsoft Excel Microsoft Outlook Customer service Microsoft Office Manufacturing Communication skills Entry level

Full Job Description Location:

La Vergne, TN (Onsite)

Schedule:

Monday to Thursday 4 hours per day

Duration:

Initial term of few months anticipated, with potential to extend based on need and fit

Background & Need:

An established manufacturing company is looking to bring on a part-time contractor to temporarily support key customer-facing coordination activities. This position will help bridge communication gaps and maintain project momentum for it’s customers.

Key Responsibilities:

Serve as a liaison between customers and internal departments (Production, Quality, Sales, etc.) to gather, compile, and relay accurate project information. Respond to customer inquiries regarding project progress, timelines, and manufacturing status, both via email and over the phone. Coordinate and help facilitate customer site visits to the Lavergne facility. Maintain professional and clear communication with customers, even when under pressure. Support project visibility by staying aligned with multiple active and time-sensitive customer projects.

Ideal Candidate Profile:

Strong background in customer service or similar client-facing roles. Excellent verbal and written communication skills, with the ability to handle occasionally demanding customers professionally. Proficiency in Microsoft Office (particularly Outlook, Excel, and Word). Comfortable interfacing with various departments and stakeholders to gather necessary project details. Looking specifically for part-time work and able to work onsite in Lavergne, TN.

Support and Oversight:

The contractor will receive initial training and ongoing oversight from internal company team members.