Shop Service Manager / Lead Technician Position Available In Shelby, Tennessee

Shop Service Manager / Lead Technician 1.8 1.8 out of 5 stars 2369 Covington Pike, Memphis, TN 38128 Job description Total Offroad & More is looking for a skilled and motivated Shop Foreman / Lead Technician to join and lead our service team in Memphis, TN. This is a working leadership role that requires strong technical skills, your own tools, and the ability to manage and support a team of technicians. The ideal candidate has extensive experience in aftermarket suspension and accessory installations, and thrives in a fast-paced, hands-on environment. Key Responsibilities Lead by example by performing aftermarket installations, including suspension kits, lift kits, lighting, bumpers, and other truck accessories Supervise daily shop operations and provide guidance, support, and mentorship to technicians Assign and prioritize work orders to ensure efficient workflow and high-quality results Monitor technician performance and provide training and feedback as needed Enforce safety procedures and ensure a clean, compliant, and productive work environment Collaborate with the sales team to identify upsell opportunities and ensure a seamless customer experience Troubleshoot and solve installation or service challenges as they arise Qualifications Proven experience in automotive repair and aftermarket installations (especially suspension and accessories) Prior leadership or supervisory experience in an automotive shop environment Strong technical knowledge of lift kits, leveling kits, truck accessories, and related systems Ability to read and follow technical installation instructions and diagrams Must own a complete set of tools suitable for the role Effective communication and customer service skills Ability to multitask and manage a busy workflow efficiently Benefits Medical, dental, and vision insurance 401(k) retirement plan Paid vacation and sick time Employee discounts on products and services Life insurance and employee assistance program If you’re an experienced tech with leadership ability and a passion for building badass trucks, this is your opportunity to lead from the front and grow with a dynamic off-road team. Apply today and join Total Offroad & More!

Job Type:

Full-time Pay:

$55,000.00 – $90,000.00 per year

Benefits:

401(k) Dental insurance Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance

Shift:

8 hour shift

Work Days:

Weekends as needed

Work Location:

In person

Job Type:

Full-time Pay:

$55,000.00 – $90,000.00 per year

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance

Shift:

8 hour shift

Work Days:

Weekends as needed

License/Certification:

Driver’s License (Required) Ability to

Commute:

Memphis, TN 38128 (Required) Ability to

Relocate:

Memphis, TN 38128: Relocate before starting work (Required)

Work Location:

In person