Whole Foods Manager Position Available In Wilson, Tennessee

Job Description:

A career at Whole Foods Market is more than just the work youdo- it’s about your personal growth and creating meaningful change.

Our purpose is to nourish people and the planet. That meansimproving how people eat, funding grants for school gardens,providing access to fresh and healthy food to people living withinfood deserts, alleviating poverty in developing countries, and somuch more. Working with us means you are making a difference withinyour community and beyond. We aren’t just a grocery store: we’reworld-changers. And with your help, we will continue to set thestandards of excellence and revolutionize the grocery industry. AtWhole Foods Market, we are working to nourish people and theplanet. In this role, you will support the Customer Service &E-Commerce programs; this means you lead processes supporting thecheckout experience and grocery delivery & pickup at your assignedstore. You will focus on driving safety, quality of outbound onlineorders, excellent pickup experience, team productivity, and programexecution. You will monitor key performance indicator metrics andvisual cues in-store to assess the Team’s performance in theseareas. You are responsible for daily operations including managingcapacity, labor utilization, adherence to pick processes, and dropof task execution (for E-Commerce); and, cash management, customerdemand management, labor utilization, and execution of storeprocesses (for Customer Service). As the Supervisor, you supportthe Team Leader in leading and developing Team Members. You muststrive to support WFM core values, Leadership Principles, andgoals, promote national, geographic-specific, store programs andinitiatives, and ensure adherence to all applicable health andsafety regulations.

Job Responsibilities :

Delivers outstanding customer experience; and holds all TeamMembers accountable for delivering outstanding customerservice. Establishes clear expectations for balancing in-store customerservice and completing online orders. Monitors in-store and online customer flow; assigns customerservice-related and online order completion tasks balancing theneeds of all customers. Seeks awareness of relevant competitors and industrytrends. Ensures an effective and efficient response to customerquestions, requests, and/or concerns. Supports collaborative and productive relationships withdepartmental leaders, store leadership, and 1P/3P partners, e.g.,Amazon delivery drivers. Fosters and encourages a positive environment of outstandingteamwork, mutual respect, and exceptional morale. Maintains Team Member safety and security standards. Ensures compliance with relevant regulatory rules andstandards. Develops, coaches, mentors, and motivates Team Members in amanner that sustains a high performing Team and minimizesturnover. Maintains cleanliness of workspaces including staging area andcoolers. Maintains security of equipment, e.g., MSRs, phones, currencycounters. Proactively identifies process improvement opportunities. Consistently communicates and models WFM core values,leadership principles, and supports goals. Job Skills Ability to perform task management, balancing dynamic customerflows. Strong analysis skills to root cause underperformance (eitherobserved or demonstrated by metric performance). Excellent interpersonal, motivational, team building andcustomer relationship skills. Capable of teaching others in a positive and constructivemanner. Proficient with email, Microsoft Office, and operations-relatedapplications. Qualifications 12+ months retail experience Physical Requirements/WorkingConditions Must be able to lift 50 lbs. In an 8-hour workday: standing/walking 6-8 hours.

Hand use:

Single grasping, fine manipulation, pushing andpulling.

Work requires the following motions:

bending, twisting,squatting, and reaching Exposure to FDA approved cleaning chemicals Exposure to temperatures 90 degrees Fahrenheit Ability to work in a wet and cold environment. Ability to work a flexible schedule including nights, weekends,and holidays as needed. Ability to use tools and equipment, including box cutters,electric pallet jacks, and other heavy machinery. At Whole FoodsMarket, we provide a fair and equal employment opportunity for allTeam Members and candidates regardless of race, color, religion,national origin, gender, pregnancy, sexual orientation, genderidentity/expression, age, marital status, disability, or any otherlegally protected characteristic. Whole Foods Market hires andpromotes individuals solely based on qualifications for theposition to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, andZipRecruiter to promote opportunities at our company. Please beaware that other career sites may not be accurate or up to date andmay even be fraudulent. We encourage and recommend all candidatesto apply via our site.