Medical Customer Service Representative Position Available In Autauga, Alabama
Tallo's Job Summary: ProHealth Medical in Prattville, AL is hiring a full-time Medical Customer Service Representative starting at $16 an hour. The role involves providing exceptional customer service, resolving inquiries, and maintaining accurate records. Ideal candidates have medical office experience, knowledge of HIPAA regulations, and strong communication skills. Benefits include paid time off.
Job Description
Medical Customer Service Representative ProHealth Medical – 3.7 Prattville, AL Job Details Full-time From $16 an hour 1 day ago Benefits Paid time off Qualifications Insurance verification Medical office experience HIPAA English Medical records Data entry Phone etiquette Medical terminology Documentation review Communication skills Entry level Full Job Description Overview We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. You will assist with inquiries, resolve issues, and ensure a positive experience for every customer. The ideal candidate will possess strong communication skills and a passion for helping others. Responsibilities Respond promptly to customer inquiries via phone, email, or fax. Provide accurate information regarding products and services. Resolve customer complaints and issues effectively while maintaining a professional demeanor. Maintain detailed records of customer interactions and transactions in our database. Collaborate with team members to improve service delivery and customer satisfaction. Stay updated on product knowledge, company policies, and industry trends. Skills Proficiency in medical terminology is preferred for effective communication in a healthcare setting. Experience working in a medical office environment is a plus. Strong verbal and written communication skills with excellent phone etiquette. Ability to efficiently manage data entry tasks while maintaining accuracy. Proficient in using computer systems and software applications relevant to customer service operations. A commitment to providing outstanding customer service with a friendly attitude. Join us in delivering exceptional service that makes a difference!
Job Type:
Full-time Pay:
From $16.00 per hour Expected hours: 40 per week
Benefits:
Paid time off
Schedule:
8 hour shift No weekends
Work Location:
In person
