Customer Service Advisor Position Available In Baldwin, Alabama
Tallo's Job Summary: Customer Service Advisor position available with TWilliams LLC in Spanish Fort, AL. Full-time, remote work opportunity offering between $60k and $100k per year. Ideal candidates possess previous customer service experience, basic knowledge of insurance policies, and excellent communication skills. Responsibilities include resolving billing issues, amending policies, and providing coverage advice to clients.
Job Description
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$100k
Per Year Customer Service Advisor
TWilliams LLC
Occupation:
Customer Service Representatives
Location:
Spanish Fort, AL – 36527
Positions available: 1
Job #: 498888
Source:
WizeHire
Posted:
5/3/2025
Web Site:
wizehire.com
Onsite /
Remote:
Work at home all of the time
Job Type:
Full Time (30 Hours or More) Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Job Description Help for Partial Job Description. Opens a new window. Job Description Help for Partial Job Description. Opens a new window.
Are you a customer service professional looking for a great opportunity in insurance? You might be a perfect fit for our open insurance customer service representative role. You’ll be in charge of giving current policyholders excellent customer service by resolving billing issues, amending policies, and making policy suggestions. Additional tasks include generating policy quotes and providing coverage advice for new and potential customers. Our ideal candidate has previous customer service experience and has excellent rapport with clients. If this sounds like you, please start your application today! Maintain a record of customer interactions and follow up on their experience with our organization, Respond to incoming calls concerning policy and insurance coverage concerns, as well as customer complaints and general questions, Contact clients for concerns or complaints, provide appropriate solutions, and monitor the situation to make sure the issue is resolved, Track current marketing activities, so you can appropriately respond to insurance-related inquiries with all of the resources at your disposal, Validate client insurance coverage and present policyholders with proof of insurance documents Additional Information Help for Additional Information. Opens a new window. Additional Information Help for Additional Information. Opens a new window.
Previous customer service experience required for this position, Possesses basic knowledge of Microsoft Word, Excel, PowerPoint, and customer database systems, Must have high school diploma or GED equivalent, Basic knowledge of insurance policy procedures and schedules is preferred, Must possess exemplary interpersonal skills, communication skills, and active listening skills Help for Employer Information. Opens a new window. Help for Employer Information. Opens a new window. TWilliams LLC Social Links
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This job was posted at https://wizehire.com/ on 05/03/2025 6:58:13 PM. Change Job Search Criteria Print Job Order Opens in new window [ Do you have a comment or concern about this job posting? ] About
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