Customer Service Rep I Position Available In Baldwin, Alabama

CUSTOMER SERVICE REP I

Customer Service Rep I

Reference Number:

5725399

Published Date:

05/21/2025

Job Type:

Temporary

Industry:

Administration and Support

Hours:

Full Time
Our client, a leader in the logistics industry, is seeking a Customer Service Rep I to join their team. As a Customer Service Rep I, you will be part of the Last Mile department supporting a dynamic team. The ideal candidate will have strong communication skills, exceptional problem-solving abilities, and a customer-focused mindset which will align successfully in the organization.

Job Title:

Customer Service Rep I

Location:

Loxley, AL

Pay Range:

$16.50

• $17.

00/hour
What’s the Job?
Assist customers and business partners via telephone and email.
Handle customer complaints in a calm, professional manner.
Diagnose, assess, and resolve problems or issues effectively.
Monitor the progress of delivery routes to ensure timely service.
Process changes or cancellations to delivery orders as needed.
What’s Needed?
Experience with Microsoft Office programs such as Word, Excel, and PowerPoint.
High school diploma or equivalent.
1-year related experience, preferably within a call center environment.
Strong customer service skills and the ability to satisfactorily resolve issues.
Solid ability to multitask with exceptional organizational skills.
What’s in it for me?
Opportunity to work in a fast-paced and innovative environment.
Support from a passionate team dedicated to customer satisfaction.
Endless opportunities for career advancement.
Experience in a role that emphasizes teamwork and accountability.
Chance to make a real impact on customer experiences.
Upon completion of waiting period associates are eligible for:
Medical and Prescription Drug Plans
Dental Plan
Supplemental Life Insurance
Short Term Disability Insurance
401(k)
If this is a role that interests you and you’d like to learn more, and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of:

Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (

NYSE:

MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands

• Manpower, Experis, Talent Solutions, and Jefferson Wells
• creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity
• as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World’s Most Ethical Companies for the 14th year
• all confirming our position as the brand of choice for in-demand talent.