Marine Service Advisor Position Available In Baldwin, Alabama

Marine Service Advisor 5.0 5.0 out of 5 stars 3807 Gulf Shores Pkwy, Gulf Shores, AL 36542 Marine Service Advisor – Full-Time Gulf Shores Power Sports – Gulf Shores, AL Join one of the largest marine dealerships on the Gulf Coast! Gulf Shores Power Sports is seeking an experienced Marine Service Advisor to join our dynamic team. If you have a background in marine or recreational service and parts, along with strong communication and customer service skills, this could be the perfect opportunity for you. Why Join Us? Work in a thriving dealership with growth opportunities Be a key point of contact for customers in the service department Help enhance service profitability while prioritizing customer satisfaction Utilize your skills in Lightspeed and/or POS systems (a major plus) Responsibilities Serve as the liaison between customers and technicians to ensure seamless communication Accurately document repairs and service requests Monitor customer service intervals and schedule future appointments Supervise service technicians and assist service managers as needed Oversee daily service operations, scheduling, and technician workload distribution Place orders with the Parts Department for necessary repairs Manage unit and parts inventories with accuracy Handle warranty claims, submissions, and payments efficiently Ensure products are detailed and unit deliveries are conducted professionally Maintain a strong commitment to world-class customer service Qualifications 1-3 years of experience in marine or recreational parts and service (preferred) Strong communication and organizational skills Attention to detail and ability to multitask in a fast-paced environment Basic computer skills and experience with Lightspeed/POS systems (a plus) Valid driver’s license with a clean driving record Team leadership and building experience Background as a Marine Service Technician (preferred) Additional Expectations Maintain a professional appearance and a clean workstation Adhere to all safety policies and procedures Attend training seminars as needed Drive new business opportunities and enhance service department profitability

Job Details Schedule:

Tuesday – Saturday, 9 AM – 5:30

PM Benefits:

Waiting period applies

Employment Type:

Full-time This role offers an excellent opportunity for professional growth in a supportive and thriving dealership. If you’re passionate about marine service and customer satisfaction, we’d love to hear from you

Job Type:

Full-time Benefits:

Dental insurance Employee discount Health insurance Paid time off

Shift:

8 hour shift Day shift

Work Location:

In person