Customer Service Representative Position Available In Calhoun, Alabama

Customer Service Representative 3.7 3.7 out of 5 stars Oxford, AL 36203 We are seeking a service-oriented and self-motivated Customer Service Representative to join our team. In this role, you will manage orders, act as a liaison, provide product/services information and resolve any emerging problems that our customers might face with orders, accuracy, delivery, etc. Responsibilities Receive and document orders. Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customers through open and interactive communication. Handle customer complaints, provide appropriate solutions and alternatives; follow up to ensure resolution. Qualifications Strong communication skills and active listening. Customer orientation and ability to adapt/respond to different types of characters. Ability to multi-task, prioritize, and manage time effectively Microsoft Office (Outlook, Excel, Word, etc.). Organized.

Job Type:

Full-time Pay:

$16.00 – $18.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Shift:

8 hour shift Day shift

Work Location:

In person