Insurance Customer Service Position Available In Elmore, Alabama

Insurance Customer Service Gene Jones Insurance Agency, Inc. Millbrook, AL Job Details Part-time $13 – $16 an hour 1 day ago Benefits Paid holidays Paid time off Opportunities for advancement Qualifications Customer service Communication skills Entry level Full Job Description Job Description Gene Jones Insurance Agency, Inc. is seeking an enthusiastic Insurance Customer Service Representative to join our dedicated team. We are a reputable agency committed to providing exceptional service and personalized insurance solutions to our valued clients. As a member of our team, you’ll be at the forefront of fostering positive client relationships while ensuring they receive the support and guidance they need. Our welcoming and supportive work environment encourages personal and professional growth. You will play a crucial role in cultivating positive and lasting relationships with our policyholders, addressing their questions and concerns efficiently, and ensuring their satisfaction with our services. If you have a passion for helping people, we want to hear from you. Embark on a rewarding career with Gene Jones Insurance Agency, Inc., where your contributions will be celebrated.

Salary:

$13.00 – $16.00 per hour Benefits Hourly Base Salary Based on Experience Mon-Fri Schedule Evenings Off Hands On Training Christmas Bonus Hands on Training Career Growth Opportunities Paid Time Off Pay Raise Opportunities Licensing Assistance Paid Holidays Weekends Off Holidays Off Responsibilities Provide exceptional customer service by addressing inquiries and resolving issues promptly and efficiently. Assist policyholders with understanding their insurance policies and available options. Handle routine insurance service requests such as policy changes, billing, and claims assistance. Maintain accurate records of interactions with policyholders in the customer management system. Stay informed of changes and updates in insurance policies and procedures to provide accurate information to clients. Requirements Insurance License preferred, wiling to train. Licensing assistance is available.

Experience:

Prior experience in customer service or insurance environments is preferred.

Communication Skills:

Excellent verbal and written communication skills are essential.

Problem-Solving:

Ability to address and resolve client questions efficiently.

Customer-Oriented:

Strong commitment to delivering exceptional customer service. Ability to

Work On-site:

Comfortable with working in our Millbrook, Alabama office.

Team Collaboration:

Ability to work collaboratively with colleagues to enhance customer satisfaction. Attention to

Detail:

Keen attention to detail to ensure accuracy in handling client information. Company Description TBD