Customer Service Representative/Dispatch Position Available In Houston, Alabama

Customer Service Representative/Dispatch Bob Woodall Commercial Air Systems, Inc. 412 North Foster Street, Dothan, AL 36303

Position Overview:

Now Hiring:

Customer Service Representative/Dispatcher Location:

Dothan, AL Pay:

$16.00-$23.00 based on experience At Bob Woodall Air Care Systems , we don’t just provide heating and air services—we deliver comfort, reliability, and peace of mind. We’re looking for a Customer Service Representative/Dispatcher to become an essential part of our tight-knit, fast-paced team.

Why You’ll Love Working With Us:

Competitive pay based on experience Full benefits package: 401(k) + matching, health, dental, vision & life insurance Paid time off so you can relax and recharge Supportive, energetic team environment Opportunities to grow with a trusted and reputable company

What You’ll Do:

Answer customer calls and assist with scheduling, inquiries, and service coordination Dispatch HVAC technicians for service and maintenance calls Maintain and update customer records and technician schedules Sell or renew maintenance contracts over the phone Keep calm and organized during high-volume times (especially when the heat is on!) Work closely with the whole team to ensure every job is a job well done

What We’re Looking For:

High school diploma or equivalent Customer service experience preferred Strong multitasking, communication, and organizational skills A positive, proactive attitude—you get things done without being micromanaged Comfort with computers and scheduling software (ServiceTitan experience is a plus!) Knowledge of the Dothan area or map-reading skills are a bonus Must be a team player —we rely on each other to succeed Ability to commute to Dothan, AL reliably Whether you’re helping a customer get their A/C back up on a summer day or supporting a technician on a tight schedule, you’ll play a vital role in a company that values trust, teamwork, and service excellence .