Customer Service Representative Position Available In Jefferson, Alabama

Job Description:

Make a difference. As a Customer Service Representative, you will serve as a keycontact and liaison for customers to ensure their totalsatisfaction. You will interact with customers on an ongoing basis,entering orders, handling requests and providing support needed ina timely, professional and courteous manner.

In this role you will:

• Ensure every customer experience is top notch in quality
• Handle incoming and outgoing customer calls and writtencorrespondence in a professional, timely manner, ensuring follow upon all customer issues
• Take an active role in selling Graybar goods and services oninbound calls
• Provide support on product selection and application
• Coordinate customer service requests including order entry,pricing, expediting, billing, order maintenance, credit andclaims What you bring to the table:
• Strong communication skills
• A passion for customer service
• Ability to handle a variety of customer situations withenthusiasm and tact
• 2+ years experience preferred
• High School education
• 2 year or 4 year degree preferred

Compensation Details:

The expected compensation for this position is between $22 to $26per hour based on experience.

The Value of Graybar:

At Graybar, we are known for our comprehensive benefits and ouremployee stock ownership plan! Most regular, full-time employees atGraybar may be eligible for a variety of benefits like:

• Multiple plan options for Medical, Dental, Vision, andPrescription Drug benefits.
• Life Insurance coverage for you and options for your family.
• Save on expenses with Flexible Spending Accounts.
• Enjoy our Disability Benefits at no cost to you.
• Share in our success with Profit Sharing Plans.
• 401(k) Savings Plan with company match to help secure yourfuture.
• Paid Vacation & Sick Days to spend time away from work or in caseof an illness.
• Rest and recharge during our Paid Holidays throughout theyear.
• Take advantage of our Paid Wellness Day to focus on preventivecare and prioritize your health.
• Volunteer with Community Time Off to give back to thecommunity.
• Predictable Work Schedules to plan your life: no weekends ornights for most roles.
• Celebrate your and others’ achievements with our EmployeeRecognition Program.
• Reach your career goals with our Educational Reimbursement andCareer Development Programs.
• And More Perks that support your well-being and careergrowth.

Benefit eligibility may vary across locations and roles, so be sureto check in with your recruiter for more information. Why should you join Graybar? At Graybar, our employees are the heart and soul of our company. Webelieve that employees with diverse perspectives bring the ideasand innovative thinking we need to solve our biggest challenges andcompete in an ever-changing world. Consistent with our values, wewelcome people from all backgrounds, cultures and experiences intoour company because we believe it’s the right thing to do and theright way to run our business. We want each of our employees to know that they matter and to feela sense of belonging, ownership and inclusion at Graybar. Webelieve that everyone should be treated with dignity and respect,and we work to build a collaborative environment where ouremployees have the opportunity to grow, learn and make adifference, both as individuals and as part of the team. That’s what our employee ownership culture is all about: working asone team and moving forward together, while honoring the uniquevalue each person brings to our company. Apply now and find out what’s next for you. Equal Opportunity Employer/Vet/Disabled Not the right fit? Let us know you’re interested in a futureopportunity by clicking Introduce Yourself in the top-right cornerof the page or create an account to set up email alerts as new jobpostings become available that meet your interest!